Chandler Capehart | Page 13

We had a genuinely great experience at Capital Toyota, and I want to specifically recognize Kamryn and Chandler for going above and beyond to make a difficult situation work for our family. We came in and I want to specifically recognize Kamryn and Chandler for going above and beyond to make a difficult situation work for our family. We came in needing to consolidate two vehicles into one, with some real financial constraints, and they treated us with respect, patience, and transparency the entire time. There was no pressure, no dismissiveness, and no games — just honest conversations and real effort to find a solution that made sense for us. Kamryn was incredibly communicative and understanding throughout the process, Curry, the preowned sales manager, advocated for us on the back end to ensure we got a fair price for our trades, and Chandler worked hard on the financing side to structure a deal that ultimately gave us peace of mind and meaningful monthly relief. They both took the time to explain options clearly and never made us feel rushed or uncomfortable. Buying a car can be stressful, especially when life isn’t perfectly “by the book,” but Capital Toyota proved that the right people can still make it a positive experience. We’re very grateful for the professionalism and empathy shown, and we wouldn’t hesitate to recommend them to anyone looking for a dealership that actually listens and works with you. More

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William and his team at Capitol Toyota were amazing. I havent been this happy with a purchase in a long time. Chandler was a angel sent from GOD I was on a time restriction and he went out of his way to I havent been this happy with a purchase in a long time. Chandler was a angel sent from GOD I was on a time restriction and he went out of his way to make sure I got in and got out. Curry was super nice too very friendly fella, GREAT team 10/10 Capitol Toyota thank you! More

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The staff was very easy to work with and helpful. They were able to answer all questions quickly and answer questions after delivery. They were able to answer all questions quickly and answer questions after delivery. More

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Had such a great experience finding a new car. Even after wanting to look for other brands outside of toyota he was able to find me the car I was looking for! Made the process go smoothly and woul Even after wanting to look for other brands outside of toyota he was able to find me the car I was looking for! Made the process go smoothly and would recommend highly! More

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Shane was very knowledgeable about the toyota products and made the decision making very easy. Curry and Chandler made the financing very painless. Highly recommend! and made the decision making very easy. Curry and Chandler made the financing very painless. Highly recommend! More

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Amazing people and wonderful service all across the board I’d recommend to anyone anywhere! I’d recommend to anyone anywhere! More

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Recently I bought a 4Runner and it definitely was not the best process with the salesman. I had issues with sound from the start and salesman didn't seem to care. At least that was my impression. He even off best process with the salesman. I had issues with sound from the start and salesman didn't seem to care. At least that was my impression. He even offered to buy us dinner for the inconvenience and never followed though. I even tried calling the sales manager and never heard back...2 stars for that guy. I went into service and met Bradley H. He is absolutely AMAZING!! He understood my frustration; he showed extreme empathy and did everything possible to fix the situation. He apologized for the salesman's misinformation and understood how mad I was having to drive up there 3 times in a week. Bradley and Chandler are the only reason I will recommend this dealership. More

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Recently my wife and I realized that we would be needing a new SUV for our large family of 6, 7 with the puppy, and yes I wrote 6 7 to make each of those four children smile and yell happily. I took to the a new SUV for our large family of 6, 7 with the puppy, and yes I wrote 6 7 to make each of those four children smile and yell happily. I took to the job of reviewing which we could all fit in and what features were must haves and I took that list to the multiple dealerships that had vehicles that fit our needs, and although I many fine people try to help fit our family into the vehicles on their lots I have to stop and take the time to praise the clear winner and over achiever in ever sense of the word, Will Winter at Capitol Toyota of Chattanooga. As Soon as I walked on the lot and presented my needs he was rattling off options that could work, running through the inventory in stock and incoming in his head! He knew what would need to change or what reasons certain ones on the lot wouldn’t work for our family. He realized that my needs for a Sequoia were not to be satisfied with current inventory and he began the process of looking for the right one across the network of Toyota dealerships, keeping me posted throughout the search. Cut forward just a week and my wife and I were proven correct as our current vehicle broke down needing more work than we were willing to do for it. I called Will to accelerate the timeline and tweak one of my requests. He said, “I’ve got you, and I’ve just gotten the perfect Sequoia for your needs. Can I DRIVE IT TO YOU to show it to you?” He heard my daughter in the background, home sick from school, so he offered to drive it to me to keep her from having to make a trip out to the dealership on a cold day. I repeat, overachiever, and that effort was very much appreciated. We took a ride around the neighborhood and kicked the tires and make the deal right there in my driveway! I was out the door with my new (to me) Sequoia the very same day. My wife met us at the dealership, signed the papers, Curry Stone the store manger and Chandler Capehart in finance heard that dealing with new car papers and such was one of her least favorite places to be spending her time so the entire process was gift wrapped and made her time on site less than 15 minutes. Bottom line, from start to finish Will Winter made this process easy, accessible, and without any fails, forces, or pressures. I would, and will, and have already, recommend Will to anyone seeking to find their next new car if they want to feel like they have a teammate in the process and not just a salesman. 10/10 More

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Will, Chandler, and Curry were amazing! They helped us get the car we wanted at a price we could afford. They were immensely professional, friendly, and kind! We will be back for future pur They helped us get the car we wanted at a price we could afford. They were immensely professional, friendly, and kind! We will be back for future purchases! More

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I just bought the most beautiful car and had the most magnificent experience! First, Sam Triplett showed me a car I loved. Curry Stone made some good points about resale value so I knew I couldn’t pass t magnificent experience! First, Sam Triplett showed me a car I loved. Curry Stone made some good points about resale value so I knew I couldn’t pass this car up. Then, Nicholas Galindo helped me get the initial paperwork done quickly and efficiently. They even offered us refreshments! Then, Chandler Capeheart made the purchase an absolute pleasure by ensuring he got the payment exactly where I wanted it and getting me a good interest rate! It took us under an hour from start to finish to purchase this car. Everyone treated us like friends and we left feeling excited and grateful. Thanks for such a wonderful car-buying experience everyone! More

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