Dealership Experience
20 yrs, 5 mos
1,204 Reviews
Write a Review1204 Reviews of Chad Tammaro
October 28, 2025
I must say this was one of the worst experiences I had at Rallye Acura. I had an appointment for 9:40am. I checked in a few minutes before. It took my service rep, Richard Wong a little while before he ca Rallye Acura. I had an appointment for 9:40am. I checked in a few minutes before. It took my service rep, Richard Wong a little while before he called my to his desk. He asked me if I would be waiting for the car. He informed me it would be an hour to an hour and a half. I had no problem with that. After two hours I walked to his desk and he said he would see what the status of my car was. He informed me it would be done shortly. I waited another half over to go back to his desk. He said he would go check on the car. He came back to me and said it was almost done. Again I waited another half hour & I walked over to his desk and asked to speak with the service manager. Chad Tammaro. He came out immediately and started with many apologies. People were out sick and they were back up. If this was the case, which I'm sure it was they shouldn't have taken walk-ins at all. Who left before I did. I said this was unacceptable. I should have been offered a loaner car if this was going to be a half day production. I missed another appointment in the meantime. Chad really hard to help, but it was out of his control. I have been so happy with the dealership and hope this never happens again. More
Other Employees Tagged: Richard Wong
October 23, 2025
It was awesome being at this dealer everyone was great and service was also amazing and service was also amazing More
Other Employees Tagged: Keeyoung Moon, Richard Wong, Viridiana Apolinar
October 23, 2025
I had a great experience at rallye acura all of the service workers were very helpful service workers were very helpful More
Other Employees Tagged: Keeyoung Moon, Richard Wong, Viridiana Apolinar
September 30, 2025
The dealership was honest and upfront about the wait times and were extremely polite and friendly times and were extremely polite and friendly More
Other Employees Tagged: Keeyoung Moon, Abid Ahmed
September 22, 2025
My experience thus far with Rallye has been nothing but great. I have no qualms recommending them to friends and family. great. I have no qualms recommending them to friends and family. More
Other Employees Tagged: Robert O'Connor
August 27, 2025
The Rallye Service Department is outstanding. They always make sure my car is well taken care of and consistently deliver excellent service They always make sure my car is well taken care of and consistently deliver excellent service More
Other Employees Tagged: Richard Wong
August 26, 2025
They are the best dealership in NY from the top to the bottom. Everyone’s always pleasant and nice and you don’t feel pressured. bottom. Everyone’s always pleasant and nice and you don’t feel pressured. More
Other Employees Tagged: Joe Filardo, Danny Park, Robert O'Connor, Stefanie Horn, Viridiana Apolinar
August 08, 2025
I was on time for my 9:40 am NYS Inspection. I was told it would be about 1.5 hours. I was told to sit in the waiting area and someone would help me. 30 minutes later I met with a service adviso I was told it would be about 1.5 hours. I was told to sit in the waiting area and someone would help me. 30 minutes later I met with a service advisor. I was told they are short handed so it may be a little longer than normal. I sat and waited. 2.5 hours later I finally asked about my car and suddenly I received a voucher for a free car wash and was told my car was ready! Really? Not great customer service this time. More

