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Cesar Ruiz
Cesar Ruiz at DARCARS Lexus of Englewood

Cesar Ruiz

Assistant Service Manager

DARCARS Lexus of Englewood

53 Engle Street
Englewood, NJ 07631

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4.7
25 Reviews
4.7

25 Reviews

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25 Reviews of Cesar Ruiz

March 18, 2026

Dealership Rating
Employee Rating

This was my first time for service at Lexus. The waiting area is quite comfortable - I could’ve waited longer but my car was ready quickly. Robin and Grace were welcoming and friendly. I look More

by JKL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Stock , Dan Phillips

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Mar 30, 2026

DARCARS Lexus of Englewood responded

Thank you so much for your five stars! We are delighted to hear that our team helped get your vehicle running smoothly in a timely manner. All of us at DARCARS Lexus of Englewood appreciate your support and look forward to assisting you down the road!

March 09, 2026

Dealership Rating
Employee Rating

Grace and Fredy Ventura were exceptional helpful and very nice to deal with thank you. More

by majduleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aileen Siekmann, Saul Campos, Seth Lipper, Robin Stock, Mark Gaviola , Joe Grawehr, Eric Kim, Sean McGarvey, Dan Phillips, Fredy

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Mar 16, 2026

DARCARS Lexus of Englewood responded

Grace and Fredy will be delighted that their professional and courteous care made your experience so positive. Thank you for your business, and we wish you safe travels until we meet again!

March 08, 2026

Dealership Rating
Employee Rating

I appreciate Gabriel for his professionalism while servicing my vehicle. Grace was pleasant as always. More

by Tspry2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Stock , Dan Phillips

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Mar 16, 2026

DARCARS Lexus of Englewood responded

Our customer relationships are our foremost concern, and we're glad to hear that's clear. Thank you for the stellar rating and for allowing us to serve you - the entire DARCARS Lexus of Englewood team appreciates it!

February 20, 2026

Dealership Rating
Employee Rating

20k service tire rotation & an oil change bill was $600 apparently they charge $309 an hour for labor TOTAL ripoff!!! Will never buy a vehicle. I have a vehicle service at this dealership again! Beware.!! More

by CarGuy2220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robin Stock , Dan Phillips

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Feb 24, 2026

DARCARS Lexus of Englewood responded

Our labor rate is currently $249.95, but we appreciate the feedback and will pass it along to our management team. Safe travels, Mr. Kelsch.

Feb 24, 2026

CarGuy2220 responded

$300 an hour is unconscionable. Will no longer need your services note vehicle that was serviced was a 2025 Lexus NX 350 H purchased your dealership.

October 22, 2025

Dealership Rating
Employee Rating

We are very happy with everything about this dealership. The service was excellent as always More

by Sdzielinsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Stock , Dan Phillips

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Oct 23, 2025

DARCARS Lexus of Englewood responded

We are grateful for your positive feedback about DARCARS Lexus of Englewood. Thanks so much!

August 02, 2025

Dealership Rating
Employee Rating

People are very nice and the service is great and the attendant are accommodating and kind. More

by Bertpaulie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Stock , Dan Phillips

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Aug 05, 2025

DARCARS Lexus of Englewood responded

Thanks so much, Bert. We look forward to your next visit to DARCARS Lexus of Englewood!

June 27, 2025

Dealership Rating
Employee Rating

Robin was friendly, efficient. Explained the 2 hour wait....listened to my concern about my GPS possible Re-boot. 😊 Thank you. More

by rutha723
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Stock , Dan Phillips

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Jun 30, 2025

DARCARS Lexus of Englewood responded

Ruth, thank you for entrusting your vehicle to Robin and the DARCARS CDJR of Orange Park team. We appreciate your support and look forward to serving you again soon!

June 20, 2025

Dealership Rating
Employee Rating

Had car serviced here before. Staff is professional, especially Grace at the reception desk. Service was on time. More

by m2lcastle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 20, 2025

DARCARS Lexus of Englewood responded

We're delighted to hear that Grace and the team at DARCARS Lexus of Englewood provided you with professional service. Thank you for choosing us again, and we look forward to your next visit!

May 28, 2025

Dealership Rating
Employee Rating

Wonderful service! awesome , great , thank so much for your service Thank you Grace! God bless! More

by Dalvarado0615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aileen Siekmann, Saul Campos, Seth Lipper, Robin Stock, Mark Gaviola , Joe Grawehr, Eric Kim, Sean McGarvey, Dan Phillips

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May 28, 2025

DARCARS Lexus of Englewood responded

We're delighted to hear you had a wonderful experience with Grace and the team at DARCARS Lexus of Englewood! Thank you for your kind words, and we look forward to serving you again in the future.

March 30, 2025

Dealership Rating
Employee Rating

Very professional and honest dealer. Being honest that I don’t need a oil change and saved me $200. More

by Q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Stock , Dan Phillips

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Mar 31, 2025

DARCARS Lexus of Englewood responded

Thank you for entrusting your vehicle to our DARCARS Lexus of Englewood team. We appreciate your support and look forward to serving you again soon!

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