Cesar Arbelae | Page 25

As always I received excellent service they always go As always I received excellent service they always go out of their way to make me feel Special and taking care of I always know That they will be hon As always I received excellent service they always go out of their way to make me feel Special and taking care of I always know That they will be honest and take care of whatever issues I have with the car quickly and fairly More

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Service Cesar and Domingo do great job getting me in and out in a timely manner and advising me of work progress and what needs to be done in a timely manner Cesar and Domingo do great job getting me in and out in a timely manner and advising me of work progress and what needs to be done in a timely manner. Pleasure to work with both of them. More

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Turned Sad Into Glad - Herb Chambers Kia is a Keeper! My daughter's car was totalled. She was more crushed than her car. The accident, the insurance work, and the loss of her car that she loved. Life was My daughter's car was totalled. She was more crushed than her car. The accident, the insurance work, and the loss of her car that she loved. Life was handing her lemons. Tom (and, really, the whole team) worked with us to make lemonade out of the situation. There's one car my daughter has wanted since Kia premiered it. From day one, she wanted the Niro in blue. It's always been out of range of the budget and in her mind was a "someday car." Well, these guys moved mountains and worked miracles. They found the exact car she was looking for almost 100 miles away but pledged to get it for my daughter. There were paperwork SNAFUs and it was fourth of July week and I'm sure other complications that I was spared the details on. Tom always maintained his composure and placed our relationship above everything else. He personally drove through fourth of July traffic to pickup the car for us. These are just a few examples of the dedication and professionalism this team demonstrates. Tom, Julian, Stu are all top notch professionals. My daughter has her dream car of dream cars because of these guys and all the team members at Herb Chambers Kia of Burlington. I look forward to being their customer for years to come. More

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Honest and quick Amazing experience all around everything was as promised and my car was so clean after Jen, Cesar and Liz were great and the ice cream is a nice touch Amazing experience all around everything was as promised and my car was so clean after Jen, Cesar and Liz were great and the ice cream is a nice touch!!! More

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Factory maintenance Excellent service department. In and out in no time. Fair pricing. Friendly and helpful service dept. took me earlier than my appointment time. C Excellent service department. In and out in no time. Fair pricing. Friendly and helpful service dept. took me earlier than my appointment time. Comfortable waiting area More

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Recall Fast and awesome service definitely recommend to others. I do all the service of my car there very reliable take care of their customers thanks Fast and awesome service definitely recommend to others. I do all the service of my car there very reliable take care of their customers thanks More

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Awesome customer service Everything I requested was taken care of and I extremely happy with the service. The price was very fair given what was done to update the car. I alwa Everything I requested was taken care of and I extremely happy with the service. The price was very fair given what was done to update the car. I always have a good experience at this dealership More

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Service was good but customer service and friendliness poor Went and got an oil change and tried explaining there was a slight issue with steering in car and it might have been attributed to when car was being Went and got an oil change and tried explaining there was a slight issue with steering in car and it might have been attributed to when car was being serviced for a recall in steering and asked them to take a look and the rep was not friendly at all and in fact seemed offended that I would even think that. Have dealt with the same rep every time I go in for an oil change and he never has a smile on his face and makes the customer seem like they are a burden to his day. Not friendly at all and will be taking business elsewhere specifically because of this rep. More

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Typical maintenance service. All the workers provide excellent service and make sure thing are done properly. They keep me advised of any future work needed and when needed. All the workers provide excellent service and make sure thing are done properly. They keep me advised of any future work needed and when needed. More

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SERVICE WITH A SMILE! As always, I received service with a smile from Herb Chambers Kia service department! My usual point-of-contact is Jennifer Nelson who is exceptiona As always, I received service with a smile from Herb Chambers Kia service department! My usual point-of-contact is Jennifer Nelson who is exceptional at what she does and intuitive as to what you need! There's no muss, no fuss and the service is cordial, respectful and fast! There's a wonderful waiting area we're on this particular visit I went to to return a few phone calls, before I could finish I was being waved at to let me know that my service was already done and I was ready to go! This was no anomaly this is business as usual and they take pride there in the Herb Chambers Kia service department, to make sure that you are a happy camper! More

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