Cesar Arbelae
Cesar Arbelae at Herb Chambers Kia of Burlington

Cesar Arbelae | Page 2

Service Adviser

Herb Chambers Kia of Burlington

93 Cambridge St
Burlington, MA 01803

4.8
216 Reviews
4.8

216 Reviews

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216 Reviews of Cesar Arbelae

February 28, 2024

Dealership Rating
Employee Rating

I have been a customer of Herb Chambers of Burlington for over 5 years and have always received excellent service! All of the staff are extremely knowledgeable and explain everything very clearly. I highly r More

by Algiles007
Recommend Dealer
Yes
Feb 28, 2024

Herb Chambers Kia of Burlington responded

We're glad to know you've had a great experience with Cesar, Michael, Johnathan, John, and Cathy at Herb Chambers Kia of Burlington! We look forward to continuing our service for you in the future! Safe travels!

February 24, 2024

Dealership Rating
Employee Rating

Very pleased with Kia of Burlington’s service . Mechanic is very thorough. As always great service ! More

by Ethel.keating
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto, Jennifer Nelson

Feb 26, 2024

Herb Chambers Kia of Burlington responded

Ethel, Thank you for your kind words and five-star rating! Our team looks forward to serving you again in the future! - Herb Chambers Kia of Burlington

February 24, 2024

Dealership Rating
Employee Rating

Great and friendly service it’s a pleasure bringing my car in for service Michael at the service desk was excellent More

by topbigdogga
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael 5 stars

Feb 26, 2024

Herb Chambers Kia of Burlington responded

Hi! We're glad to know that you had a great experience with Michael at our service desk! Thanks for choosing Herb Chambers Kia of Burlington and sharing your feedback.

February 22, 2024

Dealership Rating
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I love this dealership. We bought our car in 2018 and come here for all maintenance. Waiting rooms are comfy enough. They offer coffee and water. Bathroom is always clean. More

by Dawn
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto, Jennifer Nelson

Feb 22, 2024

Herb Chambers Kia of Burlington responded

Dawn, we appreciate your loyalty to Herb Chambers Kia of Burlington and are glad you enjoy our amenities. Your feedback is valuable as it helps us improve our service! Thank you!

January 20, 2024

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Employee Rating

Herb Chambers KIA of Burlington is the ONLY place I go to have my 2022 Sportage servived! They are friendly, informative, caring and above all TRUSTWORTHY! The Sales Department is awesome as well! No hidden More

by GerardDeViller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto, Jennifer Nelson

Jan 22, 2024

Herb Chambers Kia of Burlington responded

Gerard, we're delighted to know that you've had such positive experiences with our team at Herb Chambers Kia of Burlington. We truly appreciate your loyalty and trust in us over the years! We look forward to earning your business for years to come!

January 18, 2024

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Employee Rating

Diego and Caesar provided exceptional customer service. I came in because of an issue with a tire and they had me back out on the road in an hour. A really go above and beyond for Kia owners. More

by Melissa
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto

Jan 19, 2024

Herb Chambers Kia of Burlington responded

Hi Melissa! We're glad to know that Diego and Caesar were able to assist you quickly at Herb Chambers Kia of Burlington. We always aim for exceptional service! Safe travels on the road ahead!

January 06, 2024

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Employee Rating

Cesar helped me throughout my whole car service experience and he was excellent, very kind and helpful ☺️ More

by Tamarjlouis
Service Price Transparency
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Recommend Dealer
Yes
Jan 08, 2024

Herb Chambers Kia of Burlington responded

Hi Tamar! It's great to know that Cesar was able to provide you with such a positive experience at Herb Chambers Kia of Burlington. We appreciate your kind words and look forward to assisting you again in the future!

December 21, 2023

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Employee Rating

Took long time than they said. When I asked them, they said work is still going whatever the time harshly More

by Tej
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Recommend Dealer
No
Jan 15, 2024

Herb Chambers Kia of Burlington responded

Thank you for the review. Your feedback is appreciated and will be discussed with our team so we can ensure our customers are receiving the five-star service they deserve. We truly apologize for this experience and hope you will give us a chance to provide you with a positive experience in the future. Please don't hesitate to contact me directly. Sincerely, Senee O'Connell - General Manager - soconnell@herbchambers.com

December 20, 2023

Dealership Rating
Employee Rating

Great and speedy service. Staff was extremely helpful in resolving my issue. I will now only go to Herb Chambers Kia. More

by Sarabelle
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto, Jennifer Nelson

Dec 21, 2023

Herb Chambers Kia of Burlington responded

Hey Sarabelle! We're glad to know our team at Herb Chambers Kia of Burlington was able to provide you with speedy and helpful service. Thanks for choosing us as your go-to place!

December 17, 2023

Dealership Rating
Employee Rating

I have been welcomed and friendly served when waiting in a warm and nice customers room. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto, Jennifer Nelson

Dec 18, 2023

Herb Chambers Kia of Burlington responded

Hey Bob, thank you for the 5-star rating! We're delighted you felt welcomed and received friendly service in our warm and nice customer room. We look forward to serving you again!- The Herb Chambers Kia of Burlington Team

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