Cesar Arbelae
Cesar Arbelae at Herb Chambers Kia of Burlington

Cesar Arbelae | Page 10

Service Adviser

Herb Chambers Kia of Burlington

93 Cambridge St
Burlington, MA 01803

4.5
269 Reviews
4.5

269 Reviews

Write a Review

269 Reviews of Cesar Arbelae

July 23, 2023

Dealership Rating
Employee Rating

Great service. Great staff. I was happy with my service. My vehicle came back to me clean. More

by Christinacain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Nelson , Diego Barreto

Jul 25, 2023

Herb Chambers Kia of Burlington responded

We're so glad you had a positive trip to our service center! Thank you for coming to Herb Chambers Kia of Burlington! We'll see you next time!

July 22, 2023

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Employee Rating

Driving away from Herb Chambers, I immediately could tell the difference from their maintenance job. Fast service and excellent customer care and staff are highly recommended. Thanks More

by gregmiller2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Herb Chambers Kia of Burlington responded

Thanks for the great review, Greg! We're glad to hear that you had a positive experience with our maintenance team and enjoyed excellent customer care. Drive safely, and we hope to see you again at Herb Chambers Kia of Burlington!

July 12, 2023

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My car was brought in for recalls. Cesar was very professional and helpful. My wait time was under the minimum time they thought they would need the car. My only disappointment was KI More

by Helenframirez
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2023

Herb Chambers Kia of Burlington responded

Thank you for the positive review. We appreciate your kind words about Cesar and apologize for any inconvenience regarding the loaner situation. Your feedback is important to us, and we'll make sure it's taken into consideration moving forward. Take care and please don't hesitate to reach out if we can be of service again in the future. Respectfully, Senee O'Connell - General Manager - soconnell@herbchambers.com

July 08, 2023

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Great customer service, I've been bringing my car there for years and they are always so very helpful. More

by maryrose1075
Service Price Transparency
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Recommend Dealer
Yes
Jul 10, 2023

Herb Chambers Kia of Burlington responded

Thank you for the great review! We appreciate your loyalty and are glad to hear that our team at Herb Chambers Kia of Burlington continues to provide you with excellent customer service. Take care and we'll see you next time!

July 07, 2023

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Scheduling an appointment was easy and during the visit everything went on time. People are cordial and nice. More

by FSanches73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Nelson

Jul 12, 2023

Herb Chambers Kia of Burlington responded

Thank you for the great review! We're happy to hear that scheduling your appointment was a breeze and that our team provided excellent service. We appreciate your kind words and hope to see you again at Herb Chambers Kia of Burlington!

July 04, 2023

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This is the best Dealer Service Team I have ever worked with. Customer Service is excellent and the Technical staff is highly trained and care about their customers. Cesar the Service advisor and Diego th More

by jackooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto

Jul 05, 2023

Herb Chambers Kia of Burlington responded

Thank you for the great review! We're glad to hear that Cesar, Diego, and the team provided you with excellent customer service and technical expertise. We look forward to assisting you with any future car trades at Herb Chambers Kia of Burlington!

June 24, 2023

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Employee Rating

Service was good and Ceaser was good at communication on my car. Helped with fixing my issues More

by pmungo30
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto

Jun 27, 2023

Herb Chambers Kia of Burlington responded

Ceaser and the team are so glad you had a positive experience. Thank you for leaving us your feedback! - Herb Chambers Kia of Burlington

June 23, 2023

Dealership Rating
Employee Rating

The customer service is excellent, Cesar is very professional, always Keep me informed of what's going on with my cars, also the rest of the crew at front is very nice, the facilities are very comfo More

by ANTHONY RINCON
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Nelson , Diego Barreto

Jun 26, 2023

Herb Chambers Kia of Burlington responded

Thank you, Anthony! We're glad to hear that Cesar and the rest of our team at Herb Chambers Kia of Burlington were able to provide you with excellent customer service. We appreciate your loyalty and look forward to continuing to assist you with all your automotive needs. Have a great day!

June 22, 2023

Dealership Rating
Employee Rating

Excellent Service. Very Friendly! Informative staff and seating area was comfortable—full of natural light, which most waiting rooms don’t have. More

by santosyb
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Nelson , Diego Barreto

Jun 23, 2023

Herb Chambers Kia of Burlington responded

We're so glad to hear that you had an excellent experience at Herb Chambers Kia of Burlington! Our staff is committed to providing friendly and informative service, and we're happy that you found our waiting area comfortable. Thank you for taking the time to share your review!

June 11, 2023

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Employee Rating

Had my car in for routine service. Staff is friendly, knowledgeable and helpful. Service is great! Very thorough. They take the time to explain everything to you before and after they More

by GerardDeViller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Francis , Diego Barreto

Jun 13, 2023

Herb Chambers Kia of Burlington responded

Gerard, thank you for taking the time to share your wonderful experience with Herb Chambers Kia of Burlington's service team! We appreciate your business and hope to see you again next time!

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