Cesar Alvarado

Service was good. Got everything taking care of quickly. Been using them for years. Thank you. Got everything taking care of quickly. Been using them for years. Thank you. More

by jbird928 Verified Customer Verified Customer

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Great customer experience & knowledgeable service advisors = repeat customer here! Many kudos to a great team! advisors = repeat customer here! Many kudos to a great team! More

by C Newman, III Verified Customer Verified Customer

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Service Center did a great job on updating my vehicle. However, if I had any criticism, I’d like to tell the people who sell the vehicles to be sure that they can provide what they’re selling. When I purc However, if I had any criticism, I’d like to tell the people who sell the vehicles to be sure that they can provide what they’re selling. When I purchased my vehicle, I was told that as long as it’s within 25 miles they would come pick up my vehicle and bring it back to me while I was at work for oil changes or any service related items. This has never happened until my last service. I felt like I had to show my exhaustion of trying to get a loaner car while my vehicle was in the shop for anyone to take it serious. The response I was given was there’s not enough loaner vehicles, which is not my problem. It’s the problem of the dealership. If when I’m buying a $80,000 vehicle I’m promised these items then. I should never have to fight to get them. More

by sayersallen Verified Customer Verified Customer

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Always responsive, courteous and focused on complete satisfaction. Always a great experience. Plus they have a great waiting area. satisfaction. Always a great experience. Plus they have a great waiting area. More

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A great experience every time! Luke in service is the best of the best, as well as their entire staff. Polite, professional, sincere all the way up to the owners. They keep my new Luke in service is the best of the best, as well as their entire staff. Polite, professional, sincere all the way up to the owners. They keep my new car looking and feeling like a prize. The hospitality and highline loaner vehicles are second to none. More

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Jade and Grubbs Team gave me excellent customer service. Jade answered all my questions and made sure my car was ready on time to leave for work. She followed up with me and made sure my car was okay and if Jade answered all my questions and made sure my car was ready on time to leave for work. She followed up with me and made sure my car was okay and if I needed anything I had her number. She also helped me with installing my license plate and printed off instructions to program my garage remote access. Thank you Jade and the Grubbs Team for taking good care of me!! More

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I’m very loyal because of their staff and service. Will definitely buy my next car from Grubbs Will definitely buy my next car from Grubbs More

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Customer service is superior to other dealerships I’ve used in the past. They are excellent on keeping you updated on the progress of your car through texts. We’ve bought two cars from Grubbs and couldn’t used in the past. They are excellent on keeping you updated on the progress of your car through texts. We’ve bought two cars from Grubbs and couldn’t be happier. More

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I had a great experience getting my car repaired. Being from out of state, it was refreshing to be treated so professionally and courteously, and for our car to be repaired in a timely manner. Being from out of state, it was refreshing to be treated so professionally and courteously, and for our car to be repaired in a timely manner. More

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Everyone, especially Manny, was attentive, helpful, and courteous. He went out of his way to ensure all my concerns were taken care of. and courteous. He went out of his way to ensure all my concerns were taken care of. More

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