Cathy Smith
Cathy Smith at Dover Honda

Cathy Smith

Sales Manager

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.6
16 Reviews
4.6

16 Reviews

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16 Reviews of Cathy Smith

October 12, 2025

Dealership Rating
Employee Rating

I had an excellent experience at Dover Honda. I was so impressed with everyone I spoke with from start to finish. It’s a calm environment and the staff are respectful, helpful, and just good folk More

by karaannbell
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Bailey

Oct 13, 2025

Dover Honda responded

Hi Kara! We're thrilled to hear about your excellent experience with Andrew and the team at Dover Honda. Congratulations on your Honda Passport, and we look forward to serving you again in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 04, 2025

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The price negotiation was professional, and the car was ready for delivery exactly as promised. Although there was a small misunderstanding regarding the maintenance package, the dealership promptly issued More

by dpblack007
Recommend Dealer
Yes

Other Employees Tagged: Bob Drake

Oct 07, 2025

Dover Honda responded

Thanks for sharing your feedback, we are so happy to hear our team resolved any miscommunications and made your experience a five-star one! Thank you for choosing Dover Honda! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 11, 2025

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Great people to deal with. Our salesman, Rick Santos, was very knowledgable about the different makes of the Honda CRV. We went to the dealership just to look at the vehicles a More

by rsmorin54
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tony Khoury , Rick Santos, David Poulin

Sep 12, 2025

Dover Honda responded

Thank you for sharing your fantastic feedback! We’re glad to hear Rick and the rest of the team made your experience smooth and enjoyable. Congratulations on your new CR-V Hybrid Sport Touring, and welcome back to Dover Honda! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 13, 2025

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Dover Honda staff were exceptional in my experience with the dealership from the Sales Manager, Cathy Smith to the salesman John Ramos. I would recommend them to anyone purchasing a vehicle. More

by tinaholmes
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Bob Hajjar, Becky Vanbobo , John Ramos-5 stars!!!!

Aug 14, 2025

Dover Honda responded

Tina, thank you for recommending Cathy and John at Dover Honda! We appreciate your business and wish you many safe miles ahead. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 26, 2025

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Great experience from start to finish. The whole team was knowledgeable and professional. Charlie and Cathy worked hard to ensure that I was comfortable with the vehicle. 5 star service. More

by rgendron77
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jul 29, 2025

Dover Honda responded

Thank you for your kind words! We’re thrilled Charlie, Cathy, and the rest of the team made your experience at Dover Honda a 5-star one! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 25, 2025

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I get a survey every other day. Please stop. Service was fine. Very annoyed at surveys More

by tfabiano0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jul 30, 2025

Dover Honda responded

Thank you for the review. We appreciate your feedback on this matter and will certainly take it into consideration for future improvements. Please feel free to contact me directly if you have any additional questions or concerns. Respectfully, Mike Watson - General Manager - 603-609-1984

July 15, 2025

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They listen! Happy employee owners. Committed to getting any information you'd like to see. And a great lease offer. More

by JOEBURKE1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Becky Vanbobo, Hunter Pierson

Jul 16, 2025

Dover Honda responded

We are thrilled to receive this feedback, Joe! Thank you for putting your trust in the Dover Honda team and for sharing your support! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 07, 2025

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Good warehouse of good cars and excellent prices customer service 100%Positive clase A A More

by Carlos Miranda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 08, 2025

Dover Honda responded

Thank you for the excellent feedback, Carlos! Our team looks forward to working with you again in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 30, 2025

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Employee Rating

Alecia personally was professional, attentive to my concerns and recommended services that were also needed. Alecia kept me advised of the status of how long the service would take, and offered me vesi More

by r.J.BROAN
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 01, 2025

Dover Honda responded

We're glad to hear that Alecia provided you with such attentive and professional service at Dover Honda. Your recommendation means a lot, and we'll be sure to pass along your praise! Thank you for sharing your experience with us. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 12, 2025

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Excellent and timely service. Exactly what I wanted, They have kept my car in great shape for years More

by lcullen0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2025

Dover Honda responded

We're glad to hear it! Thank you so much for the five-star rating! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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