Cassie Allen
Cassie Allen at Showcase Honda

Cassie Allen

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
192 Reviews
4.8

192 Reviews

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192 Reviews of Cassie Allen

March 24, 2026

Dealership Rating
Employee Rating

The sales manager and sales are poor service Poor service Manger is not professional Manager at used car department service is suck More

by JLA690
Recommend Dealer
No

Other Employees Tagged: Cassie Allen

Mar 31, 2026

Showcase Honda responded

It's unfortunate to hear that you feel this way. We understand that the service you received did not meet your expectations. Your feedback helps us recognize areas where we can work to improve. We take these concerns seriously and would appreciate the opportunity to learn more about what took place. Please contact Sean Hoopes, our Service Director, at 602-274-3800 so we can discuss your experience further and work toward a resolution.

March 22, 2026

Dealership Rating
Employee Rating

I really appreciated Cassie - very friendly, straightforward and communicative. She made everything easy to understand! More

by kimberly.lawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2026

Showcase Honda responded

We are delighted to hear about your positive experience with our team! Your feedback about receiving friendly and straightforward service really means a lot to us. We're thrilled that our communication made the process clear and easy for you to navigate. It's wonderful to know that you felt well-supported throughout your visit. We truly value customers like you who take the time to share their experiences.

March 22, 2026

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Employee Rating

Cassie was great! Very attentive, kept me informed in was going on with my car. Very friendly and professional. 10/10 More

by BMUNOZ87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2026

Showcase Honda responded

We are overjoyed to hear about your wonderful experience with our team! It's fantastic to know that you received such attentive service and were kept well-informed throughout the process with your vehicle. Your kind words about the friendly and professional service you received truly mean the world to us. We're thrilled that your visit exceeded your expectations and earned such high praise. Thank you for taking the time to share your positive experience!

March 22, 2026

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Cassie is theeee best! !! I continue to use showcase because of her service! Top notch More

by Smatthews1089
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 27, 2026

Showcase Honda responded

We are delighted to hear about your wonderful experience with our team member! Your kind words about the exceptional service you received truly mean the world to us. We understand how important it is to have someone who consistently provides outstanding support, and we're thrilled that this level of care keeps you coming back. Your loyalty and trust in our service are deeply appreciated, and we'll be sure to share your positive feedback with our team. Thank you for taking the time to recognize the top-notch service you've experienced!

March 17, 2026

Dealership Rating
Employee Rating

A not so great experience made very refreshing with Cassie Cassie was great to work with More

by boncore
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

Mar 20, 2026

Showcase Honda responded

Thank you for sharing your experience! We're so glad Cassie was able to turn things around and make your visit refreshing. Her dedication to excellent service really shows, and we appreciate your trust in Showcase Honda.

March 15, 2026

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Employee Rating

I love this dealership and highly recommend it to everyone. Cassie always makes my service visits very pleasurable and she is very informative. She is definitely someone I would continue working with More

by Ginamariacusumano
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

Mar 20, 2026

Showcase Honda responded

We are elated to hear about your wonderful experience! Your recommendation means the world to us, and we're thrilled that you've found a team member who consistently makes your service visits enjoyable and keeps you well-informed throughout the process. It's clear that the quality service and informative approach you've received has made a lasting impression. We truly value customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with the exceptional service you deserve at Showcase Honda.

March 01, 2026

Dealership Rating
Employee Rating

Excellent service representative and the entire team at Showcase Honda. I would highly recommend to others! More

by briansepowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2026

Showcase Honda responded

We are thrilled to hear about your positive experience with our service team. Your recommendation means everything to us, and we truly appreciate you taking the time to share your feedback about the outstanding service you received. It's wonderful to know that our entire team made such a strong impression during your visit. We're committed to maintaining this level of excellence for every customer who walks through our doors.

February 27, 2026

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Employee Rating

Devin always does an amazing job with my car. No pressure, just great service from him and the entire staff. More

by cj90MPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin Suzuki

Mar 03, 2026

Showcase Honda responded

We are honored to hear about your wonderful experience with our team. It's fantastic to know that you consistently receive outstanding service for your vehicle maintenance needs. We take pride in providing a comfortable environment where our customers never feel pressured, and we're thrilled that this approach has made such a positive impression on you. Your recognition of our entire staff means the world to us at Showcase Honda. We look forward to continuing to exceed your expectations with every visit.

February 23, 2026

Dealership Rating
Employee Rating

I bought my HR-V there and have had service there both very helpful and courteous. Cassy was great!! It’s nice to have a service person with the same type of car and be a woman to talk to a woman because More

by HR-V Happy
Workmanship
Service Time
Recommend Dealer
Yes
Feb 24, 2026

Showcase Honda responded

Thank you for your wonderful review! We're thrilled you had such a positive experience with your HR-V purchase and service visits. It's great to hear that Cassy provided excellent service and made you feel comfortable and understood. We appreciate you choosing Showcase Honda and sharing your satisfaction with others!

February 19, 2026

Dealership Rating
Employee Rating

Francisco was very helpful and friendly. Service was quick and my car is running great. More

by Felix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Francisco Ostos

Feb 20, 2026

Showcase Honda responded

Thank you for the positive feedback! We're thrilled that Francisco provided excellent service and that your car is running great. We appreciate you choosing Showcase Honda and look forward to serving you again.

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