

Casey Jones
Service Advisor
Southern Team Nissan of New River Valley
2130 N Franklin St
Christiansburg, VA 24073
Dealership Experience
3 yrs, 7 mos
Industry Experience
33 yrs, 2 mos
Specialties & Trainings
Graduate of Nashville Auto Diesel College, Prior ASE certified, Prior State Inspector
73 Reviews
Write a Review73 Reviews of Casey Jones
October 08, 2025
They were kind, effective and returned my vehicle in a timely fashion. Absolutely recommended. Thanks timely fashion. Absolutely recommended. Thanks More
Other Employees Tagged: Preston Hedge
October 01, 2025
Got there at 3 pm for a scheduled service. I was the last person to leave at 5:35 pm. However they do a good job and did the following things: inspection, tire rotation, oil change, and change I was the last person to leave at 5:35 pm. However they do a good job and did the following things: inspection, tire rotation, oil change, and changed key fob batteries. I trust this shop and the guys working but I think their scheduling needs to be more on point. And they need an office person that actually stays in the office. I would still return because of the trust I have in the mechanics. More
October 01, 2025
Wonderful service, all staff were friendly and very professional! So glad I chose to come here to purchase my vehicle. Thank you so much, keep up the great work! professional! So glad I chose to come here to purchase my vehicle. Thank you so much, keep up the great work! More
Other Employees Tagged: Preston Hedge, Brandon Brusseau, Kayla Lambert
September 29, 2025
Top notch and very clean facility. Always friendly and I know their work is spot on. Always friendly and I know their work is spot on. More
Other Employees Tagged: Preston Hedge, Brandon Brusseau, Kayla Lambert
September 26, 2025
I own a driving business and have used this service center and dealership for the last since 2011. I have never not been called back until now for service. I’ve had the car in for the same problem 3 ti center and dealership for the last since 2011. I have never not been called back until now for service. I’ve had the car in for the same problem 3 times in the last year. 1st time was covered under warranty. The problem is back within the same year and now I’m responsible. It is also a problem I have never heard of and the fact that it’s happened 3 times in a year makes me feel like there could possibly be an underlying problem that isn’t being addressed. Very frustrating, might be time to move on. Also tried to schedule an oil change and couldn’t schedule for 6 weeks. Wish and hope that I might be able to leave a better review next time if there is one. More
September 26, 2025
Very positive visit. People are very positive about working with their product. They are a great group to deal with. People are very positive about working with their product. They are a great group to deal with. More
Other Employees Tagged: Preston Hedge, Brandon Brusseau, Kayla Lambert
September 22, 2025
This team at Southern Team Nissan of the NRV is phenomenal! Preston is so nice and helpful. Explains everything clearly so that you always understand everything. phenomenal! Preston is so nice and helpful. Explains everything clearly so that you always understand everything. More
Other Employees Tagged: Preston Hedge, Bailey Dunnivant, Jared Repass, Brandon Brusseau, Kayla Lambert
September 22, 2025
The staff is helpful and courteous That is all that I have to say thanks have to say thanks More
Other Employees Tagged: Kayla Lambert
September 20, 2025
The people are very friendly and nice but there are a few things to change things to change More
Other Employees Tagged: Kayla Lambert
September 18, 2025
The agents at the NRV Southern Team Nissan Made it easy for me to get what I wanted for my car. They were very friendly and smiling!! for me to get what I wanted for my car. They were very friendly and smiling!! More
Other Employees Tagged: David Dillion, Preston Hedge, Jim Nardo, Frankie Howell, Jared Repass, Brandon Brusseau, Kayla Lambert, Ben Tatum
