Caroline Wicherkiewicz

Awful experience here. Would not recommend to anyone. Sales manager is rude and unprofessional after the service department at the dealership ruined my rims. Not willing to Would not recommend to anyone. Sales manager is rude and unprofessional after the service department at the dealership ruined my rims. Not willing to fix their own mistakes. More

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After a rocky start (through no fault of the representative). The team at Oakville Mitsubishi really pulled through to regain my business. Especially Albin and Georgi. They certainly earned this representative). The team at Oakville Mitsubishi really pulled through to regain my business. Especially Albin and Georgi. They certainly earned this 5 star review. Here is the story. I had initially made an appointment for a test drive and after a week, I arrived for a test drive after traveling for about an hour. Unfortunately the vehicle I came to look at was not at the dealership (after a reschedule and waiting a week) and it left a sour impression and subsequently a 1 star review. Albin contacted me the moment the vehicle arrived and explained the situation why the vehicle was not there. He drove from Oakville to Niagara Falls to my mechanic for an inspection. There was no pressure or conditions for this. This restored some faith in the Oakville Mitsubishi dealership and I upgraded my review to 3 stars. Mainly for Albin going the extra mile (literally) bringing the vehicle I was interested in to me. When the day came to collect vehicle. All the paperwork for financing was prepared and ready. I was allowed to read every word of the documents without being hurried. All the necessary repairs were made beyond my satisfaction AND a fresh oil change with a full tank of gas. I am so glad that I gave a second opportunity for Albin and the team to "make things right". ⭐⭐⭐⭐⭐ More

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Caroline was great. She's attentive and provided us with excellent customer service. Highly recommend! She's attentive and provided us with excellent customer service. Highly recommend! More

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Mr. Georgiy is very knowledgeable ,professional ,transparent and very nice person , He will do his best to help you and provides very good customer service .Thank you Mr. Georgiy , wish you best . ,transparent and very nice person , He will do his best to help you and provides very good customer service .Thank you Mr. Georgiy , wish you best . More

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