Carol Heyse
Carol Heyse at Martin Honda

Carol Heyse

Sales Representative

Martin Honda

298 East Cleveland Ave
Newark, DE 19711

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5.0
378 Reviews
5.0

378 Reviews

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378 Reviews of Carol Heyse

April 01, 2026

Dealership Rating
Employee Rating

Carol made the purchase process easy. Only frustration was the pressure to purchase add ons More

by Snowpixi1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2026

Martin Honda responded

Thank you for your feedback! We’re so glad to hear Carol made your purchase process easy—that’s exactly the experience we aim to provide. We’re sorry to hear you felt pressured regarding add-ons. That’s not the experience we want our customers to have, and your comments are important as we continue to improve how options are presented. We truly appreciate your honesty and your business. Enjoy your new Honda, and please don’t hesitate to reach out if there’s anything more we can assist you with! Drive safe. Martin Delivers!

March 31, 2026

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Carol & the Martin Honda staff are very easy to work with! Knowledgeable, friendly, taking the time to listen to my needs & follow thru on them Repeat customer. More

by ud16
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 31, 2026

Martin Honda responded

Thank you for the wonderful review and for being a repeat customer! We’re so glad to hear Carol and the Martin Honda team made your experience easy, friendly, and attentive to your needs. Taking the time to listen and follow through is exactly what we strive for. We truly appreciate your continued trust and look forward to assisting you again in the future! Drive safe. Martin Delivers!

March 24, 2026

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Nice that you participate in Costco program and negotiate final price from there. Your trade in value should more closely align with CarMax. More

by bill-armitage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2026

Martin Honda responded

Thank you for your feedback! We’re glad you found value in our participation with the Costco program and the straightforward pricing it offers. We also appreciate your input regarding trade-in values. We strive to offer fair and competitive appraisals based on market conditions, and feedback like yours helps us continue to improve. Thank you again for your insights and for choosing Martin Honda—we hope to assist you again in the future! Drive safe. Martin Delivers!

March 22, 2026

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I have purchased vehicles from this dealership going all the way back to 1981 when I purchased a Honda Prelude, then another Honda Prelude, and additional Honda vehicles over the years. My experience with m More

by lqbrock
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Trade-in Experience
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Recommend Dealer
Yes
Mar 23, 2026

Martin Honda responded

Thank you so much for your incredible loyalty over the years—it truly means the world to us! From your first Honda Prelude back in 1981 to your most recent purchase, we’re honored to have been part of your automotive journey. We’re so glad to hear your recent experience was personable and streamlined, and that your sales representative’s knowledge and professionalism stood out. That’s exactly the level of service we strive to provide every time. We sincerely appreciate your continued trust and look forward to serving you for many more years to come! Drive safe. Martin Delivers!

March 01, 2026

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I have been a customer of Martin Honda for 10+ years. Always courteous easy to work with. More

by cf.burns
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Mar 02, 2026

Martin Honda responded

Thank you so much for your incredible loyalty over the past 10+ years! That kind of long-term trust truly means the world to us. We’re so glad to hear that our team continues to be courteous and easy to work with—that’s exactly the experience we strive to provide every time. We sincerely appreciate your continued support and look forward to serving you for many more years to come! Drive safe. Martin Delivers!

February 28, 2026

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Carol answered all of my questions promptly and she was very knowledgeable. I would recommend her to anyone More

by jdg612
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Feb 28, 2026

Martin Honda responded

Thank you for the wonderful feedback! We’re so glad to hear Carol was helpful. She truly cares about making sure every customer feels confident and informed. We appreciate your recommendation and your trust in our team! Enjoy your new Honda. Drive safe. Martin Delivers!

February 21, 2026

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It was an excellent experience from beginning to end, with efficiency, professionalism and courtesy ! Carol always works her magic! More

by mcavaney90
Sales Price Transparency
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Recommend Dealer
Yes
Feb 22, 2026

Martin Honda responded

Thank you for the wonderful feedback! We’re so glad to hear your experience was excellent from beginning to end, and that our team delivered efficiency, professionalism, and courtesy throughout. Carol will love hearing that she “worked her magic” once again! We truly appreciate your trust and look forward to assisting you again in the future. Drive safe. Martin Delivers!

February 10, 2026

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Employee Rating

This dealership and especially Carol H are phenomenal such great care in everything they do makes for a pleasant car buying experience More

by Judy Corvino
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Feb 10, 2026

Martin Honda responded

Thank you for the fantastic review! We’re thrilled to hear that you had such a pleasant car buying experience and that Carol H provided phenomenal care throughout the process. She truly goes above and beyond for our customers, and we’ll be sure to share your kind words with her. We appreciate your support and look forward to assisting you again in the future! Drive safe. Martin Delivers!

February 01, 2026

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Employee Rating

Mark was very professional and friendly the moment I walked in the dealership. He made the process such a breeze. I will be back for any future vehicle purchase! More

by Lukewilhelm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 02, 2026

Martin Honda responded

Thank you for the wonderful feedback! We’re so happy to hear that Mark was professional and friendly from the moment you walked in and made the entire process such a breeze. We truly appreciate your trust and look forward to welcoming you back for any future vehicle purchases! Drive safe. Martin Delivers!

January 29, 2026

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Employee Rating

Carol Heyse makes the car purchase process a smooth flow. She is extremely knowledgeable and her caring personality makes you feel that you are a part of a family. More

by hkyman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2026

Martin Honda responded

Thank you for your kind words and 5 star review! We’re so happy to hear that Carol made your car-buying experience smooth and enjoyable. Her knowledge and genuine care truly set her apart, and we’re proud to have her on our team. We appreciate you being part of our dealership family and look forward to assisting you again in the future! Drive safe. Martin Delivers!

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