Carol Clark-Muniz
Carol Clark-Muniz at Rallye BMW

Carol Clark-Muniz

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Contact Me
4.7
904 Reviews

On behalf of Rallye BMW, I would like to welcome you to our dealership! I am a Service Advisor who is ready to take care of your vehicle needs and get you back on the road safely. I have extensive knowledge of the products and services that we provide, and I make it a priority to get you in and out within a timely manner. I never make customers purchase products they don’t need, and I will always remain honest, professional, and ready to help. You can count on me to get the job done right!

4.7

904 Reviews

Write a Review

904 Reviews of Carol Clark-Muniz

July 04, 2025

Dealership Rating
Employee Rating

Dealing with Rallye BMW For 14 years always excellent service that is why I am a repeat customer 3rd car purchased from them Excellent service and excellent customer service More

by lescbur12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2025

Rallye BMW responded

There is nothing more rewarding than a happy customer, and we are thrilled that you always have great experiences with our team at Rallye BMW! Thank you for your continued business and confidence in our work. See you next time!

July 02, 2025

Dealership Rating
Employee Rating

Always comes thru and does a good job. The latest was a recall and took a couple extra days More

by jeffrey.ohl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Rallye BMW responded

We really appreciate your confidence in our team! Thank you for choosing Rallye BMW and for sharing your experience. Drive safely!

June 29, 2025

Dealership Rating
Employee Rating

This is my fourth year on the specific BMW service. So far it has been a pleasant experience. Very accommodating and polite, More

by alexcia0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2025

Rallye BMW responded

Alexcia, we're delighted to hear that your experience with Rallye BMW has been pleasant and accommodating over the years. Thank you for choosing us!

June 28, 2025

Dealership Rating
Employee Rating

It’s one of nicest dealerships and with great sales person and management in Long Island More

by dnamigohar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2025

Rallye BMW responded

We couldn't ask for better feedback! Thanks for choosing Rallye BMW!

June 28, 2025

Dealership Rating
Employee Rating

my car had a refill coolant light on the dealer mechanic said the wrong coolant was in the car. They refused to let me to speak to the technician working on my car. They wanted to charge me to flush the sys More

by KSCIOSCIA33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 07, 2025

Rallye BMW responded

It's disappointing to hear about your experience with the coolant issue. We strive for transparency and effective communication, so it's concerning that you weren't able to speak directly with our technician. I'm glad you were able to resolve the problem elsewhere, but we would appreciate an opportunity to address any remaining concerns or questions you might have. Please feel free to reach out at your convenience. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

June 19, 2025

Dealership Rating
Employee Rating

All employees are professional but Carol is the best! Unlike other dealerships I do not dread coming to BMW. Thank you. More

by Patricia Weiss
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2025

Rallye BMW responded

Patricia, we're delighted to hear that Carol and the team at Rallye BMW have made your visits enjoyable. Thank you for sharing this positive feedback!

June 12, 2025

Dealership Rating
Employee Rating

The customer service representative Carol Clark Munoz is the best that I’ve dealt with not only re: car servicing but any industry including a world class organization like American Express. Keep Carol happ More

by bdimler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2025

Rallye BMW responded

Thank you for your loyalty, Bruce! We're delighted to hear that Carol has made such a positive impact on your experience with Rallye BMW. We'll be sure to pass along the praise and keep up the great work!

June 09, 2025

Dealership Rating
Employee Rating

Great Dealership! They have been my exclusive dealer & service center for the last 20 years and wouldn't go anywhere else! More

by sabadi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Rallye BMW responded

Thank you for your loyalty and trust in Rallye BMW over the past 20 years! We're happy to be your exclusive dealer and service center, and we look forward to many more miles together.

June 06, 2025

Dealership Rating
Employee Rating

Friendly and helpful. Kept me posted with updates with the car so I know what's going on More

by Puzantpuzantyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Jun 09, 2025

Rallye BMW responded

Thank you for sharing this great feedback! We are glad to hear that our Rallye BMW team provided friendly and communicative service. See you next time!

June 03, 2025

Dealership Rating
Employee Rating

Everything in perfect. No complain. People are efficient and hardworking, friendly. Good communication skil. Near More

by mannvin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2025

Rallye BMW responded

Thank you for the positive feedback! We're delighted to hear that our team at Rallye BMW provided efficient and friendly service. We appreciate your support and look forward to serving you again in the future!

1
...

Dealership Inventory (328 Vehicles)

used 2024 BMW 530 car, priced at $56,998
2024 BMW 530
used
Tanzanite Blue II Metallic exterior
Automatic
All-wheel Drive
new 2025 BMW 330 car, priced at $50,895
2025 BMW 330
new
Jet Black exterior
Automatic
All-wheel Drive
new 2026 BMW 430 car, priced at $62,650
2026 BMW 430
new
Brooklyn Grey Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X5 M car, priced at $132,125
2026 BMW X5 M
new
Brooklyn Grey Metallic exterior
Automatic
All-wheel Drive
new 2025 BMW M5 car, priced at $133,825
2025 BMW M5
new
Frozen Deep Grey exterior
Automatic
All-wheel Drive
new 2025 BMW X3 car, priced at $55,770
2025 BMW X3
new
Skyscraper Gray Metallic exterior
Automatic
All-wheel Drive