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Carol Clark-Muniz
Carol Clark-Muniz at Rallye BMW

Carol Clark-Muniz

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.7
932 Reviews

On behalf of Rallye BMW, I would like to welcome you to our dealership! I am a Service Advisor who is ready to take care of your vehicle needs and get you back on the road safely. I have extensive knowledge of the products and services that we provide, and I make it a priority to get you in and out within a timely manner. I never make customers purchase products they don’t need, and I will always remain honest, professional, and ready to help. You can count on me to get the job done right!

4.7

932 Reviews

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932 Reviews of Carol Clark-Muniz

September 29, 2025

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Customer service was great my representative take care of the issue perfectly thank you for your service More

by PERSAUD5685
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Recommend Dealer
Yes
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Oct 01, 2025

Rallye BMW responded

We’re thrilled to hear that your representative took such great care of you! Thank you for choosing Rallye BMW and sharing your experience.

September 21, 2025

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My service advisor Carol Muniz was wonderful. She was very attentive to my needs and concerns. I would highly recommend her. More

by RODGER3
Recommend Dealer
Yes
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Sep 23, 2025

Rallye BMW responded

We're thrilled you had a great experience with Carol! We appreciate your recommendation and look forward to assisting you again at Rallye BMW, Rodger.

September 20, 2025

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Never a disappointment when dealing with rallye. Carol in their service department is the only reason I keep sticking to BMW. Excellent service and knowledgeable people individuals. More

by jzavala1194
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Channan, Dylan Diaz

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Sep 23, 2025

Rallye BMW responded

Thank you for your kind words! We’re so glad Carol and the rest of our team make each visit a great one. We look forward to seeing you again at Rallye BMW! Safe travels!

September 15, 2025

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Excellent service. Carol Muniz very easy to work with. Pasquale Madia is excellent service technician More

by EYEDOC63
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Recommend Dealer
Yes
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Sep 16, 2025

Rallye BMW responded

Thank you for sharing your feedback about Carol and Pasquale! We will be sure to pass along your kind words. See you next time at Rallye BMW!

September 14, 2025

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Every time you go is another $1000 repair and they don’t even care they have the attitude like you own an expensive car why does the $1000 matter More

by ryand99
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Recommend Dealer
No

Other Employees Tagged: Christopher Blanco

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Sep 15, 2025

Rallye BMW responded

Ryan, I'm sorry to hear this concerning feedback. We certainly don't intend to give off this impression, and we'd like to discuss this further. If you would be willing to discuss your repairs or any other concerns further, please reach out. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

September 05, 2025

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For over three years I have experienced the best maintenance service for my car. From the customer care to the technicians are all absolutely amazing. More

by stmarylb.vsolis
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Recommend Dealer
Yes
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Sep 08, 2025

Rallye BMW responded

Thank you for your loyalty and your kind words about our team! We truly appreciate your continued support and we look forward to your next visit here at Rallye BMW!

September 01, 2025

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Fantastic, no hassle in and out. My guy Chris was great and fair. No xx More

by pablosinclair73
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Recommend Dealer
Yes

Other Employees Tagged: Sharonda James , Chris

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Sep 03, 2025

Rallye BMW responded

We are glad to hear that you had an easy and quick experience with Chris. Thanks for choosing Rallye BMW!

August 28, 2025

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They are very professional work and nice from welcome to end. Will recommend to my friends More

by Alison LEUNG
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Recommend Dealer
Yes

Other Employees Tagged: Bret Hines, Christopher Williams

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Aug 28, 2025

Rallye BMW responded

Alison, we appreciate the fantastic review of Rallye BMW! Thanks for recommending our services.

August 25, 2025

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Best bmw dealer I dealt with ! Smooth easy appt’s and fast professional services every time I need assistance . More

by JONN121
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Recommend Dealer
Yes

Other Employees Tagged: Bret Hines, Scott Robinson, Brandon Tibbals, Anthony Persaud, Mark Langston , Layla Narvaez

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Aug 27, 2025

Rallye BMW responded

We love hearing this! Thank you for choosing Rallye BMW and for sharing your support of our team!

August 24, 2025

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Great service and timing! Appreciate the good work! Going to continue servicing my car only here More

by AKARP82
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bret Hines

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Aug 26, 2025

Rallye BMW responded

We're thrilled we could deliver an excellent experience! - The Team at Rallye BMW

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