Carmine Valentino | Page 19

Great Experience Working with Rich O'Loughlin, was a pleasure. He is very professional, courteous, really listens to what your needs are. He is very knowledgeable on Working with Rich O'Loughlin, was a pleasure. He is very professional, courteous, really listens to what your needs are. He is very knowledgeable on a Subaru and has the patience to show and give all of the safety concerns to a concerned mom. He made this experience a very memorable one, my daughter is thrilled and so am I. I would recommend Rich in a heartbeat!! We will have the car service at Premier just so we can see him again and catch up some. More

Report | Print

No hassle,no pressure and no BS. Expected the usual hard sell technique used by most dealerships.You know,'if you buy it now it's this price,but if you wait till tomorrow it will cost Expected the usual hard sell technique used by most dealerships.You know,'if you buy it now it's this price,but if you wait till tomorrow it will cost you this much more".Not once did I feel any pressure to buy anything.Just straight forward answers to any questions I had.Sarah was the sales rep and a pleasure to work with.Decided to purchase a new 2018 Crosstrek.(my wife and I).I mention my wife because two days after receiving the car,she decides to kiss the side of the garage with it,tearing off the front fascia and signal light.(Happy Birthday Gina).I brought the car back to the dealer to get a quote on the damage.Sarah met me at the door and immediately contacted the service dept.At the service dept. I met Stephanie who said she would have someone look at it right away.I waited in the show room and was told my car was ready.Thinking I would get a quote for up to $1,000$,the car was already repaired.Total cost for parts and labor. $107$.Unbelievable.Any other dealer would have tried to sell me a whole new front fascia and signal light wireing harness.The tech that worked on the showed me exactly what he did.Fantastic job in saving me money.In conclusion Premier Suburu has the total package.You can't go wrong buying from them. Ken and Gina Taylor,Oxford,Ct. More

Report | Print

Easy and Hassle Free Experience As parents to two young children (2 year old and an 8 month old), efficiency is key when working with a dealership. Premier Subaru was excellent. We As parents to two young children (2 year old and an 8 month old), efficiency is key when working with a dealership. Premier Subaru was excellent. We were lucky to work with Patrick Longhi. He immediately welcomed us and our children. Our son played in one of the cars the whole time while Patrick didn't bat an eye when my daughter began to fuss. I felt very comfortable leasing my Subaru with Premier in Watertown. When we picked up the car, we forgot to give Patrick the extra keys for the car we were turning in. We left quickly because our children were getting fussy. Patrick was so great about it and had us come back at another time that was convenient for us. When I was able to make it back he sat with me and thoroughly explained all of the features. It felt nice to work with someone so patient and understanding. He also was able to text me information and work over email which is very helpful. We will definitely work with this dealership again. Carmine Valentino worked out the numbers for us and we felt very comfortable with his estimates. They were accurate and we weren't surprised at the time of our final purchase. He offered some great suggestions and we felt like he was someone we could trust. More

Report | Print

Sales Thank you, Gary...for a pleasant and unforced experience buying a car! I didn't feel pressure or rushed in any way. Thanks to Rich for his extra help Thank you, Gary...for a pleasant and unforced experience buying a car! I didn't feel pressure or rushed in any way. Thanks to Rich for his extra help when it didn't benefit him whatsover. Carmine...thank you for your professionalism...Carlos for your guidance on cars features. No hassles nor intimidation. Nice people ! Excellent dealership! More

Report | Print