Carlos Villareal
Carlos Villareal at Precision Honda

Carlos Villareal

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

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4.7
52 Reviews

Dealership Experience

2 yrs, 4 mos

Industry Experience

2 yrs, 4 mos

4.7

52 Reviews

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52 Reviews of Carlos Villareal

September 10, 2025

Dealership Rating
Employee Rating

Thank you! .. Carlos Villarreal service advisor for your excellent customer service and always going above and beyond for your customer 👍😊 More

by doracervantes007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

Precision Honda responded

doracervantes007, Thank you for taking the time and leaving us a review ! We’re thrilled to hear that Carlos Villarreal provided you with excellent customer service and consistently goes above and beyond. He’s a valued member of our team, and we’re proud to see his dedication recognized.-Dennis Alejo GSM

September 10, 2025

Dealership Rating
Employee Rating

Very clean. A lot of amenities. Small convenience store inside the dealership which is great when waiting for a service to be completed. More

by espinozaj12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

Precision Honda responded

espinozaj12n, Thank you for taking the time and leaving us a review ! We’re glad you noticed how clean our facility is and that you enjoyed the amenities—including our small convenience store. We designed the space to make your wait as comfortable and convenient as possible, so it’s great to hear it’s making a positive difference.-Dennis Alejo GSM

September 08, 2025

Dealership Rating
Employee Rating

Beautiful building entrance and exit sucks almost went to norm reeves Cerritos Was not a pleasant experience More

by Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Precision Honda responded

Renee, We're glad to hear you liked our building!-Dennis Alejo GSM

September 04, 2025

Dealership Rating
Employee Rating

Nice new building and waiting area. The only disappointing thing was that I thought I would see a larger parts and accessories department. That would be appreciated by many. Besides tha More

by Big Sarge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Precision Honda responded

Big Sarge, thank you for taking the time and leaving us a review! We're glad you enjoyed our new building and waiting area, and it's great to hear that our service department—especially Carlos Villarreal—made a strong impression with their professionalism .We also appreciate your comments about the parts and accessories department. Your input is valuable.-Dennis Alejo GSM

September 03, 2025

Dealership Rating
Employee Rating

I was charged $95 for a oil change and there was a deal for $59 and the guy didn’t even mention it to me , I completely forgot about it until I got home and wondered why it was so much More

by noemail23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 02, 2025

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Bad service. If you are waiting for your car. The representative should notify you when tour car is ready. More

by Sylvia
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Service department

September 01, 2025

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Employee Rating

New facility is esthetically welcoming. I particularly liked the available amenities and open seating layout More

by Sergio
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vehicle attendant

Sep 01, 2025

Precision Honda responded

Sergio, Thank you for taking the time and leaving us review ! We're so glad you enjoyed our new facility. Creating a welcoming space with comfortable amenities and an open, inviting layout was important to us, so it’s great to hear that it made a positive impression.-Dennis Alejo GSM

September 01, 2025

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Employee Rating

The new facility is clean and the hostess welcoming. My visit was short the service was quick and trouble free. My service was done faster than anticipated. Thank you!! More

by Irene Mejía
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2025

Precision Honda responded

Irene Mejía, We’re so glad you enjoyed our clean new facility and felt welcomed by our hostess. It's fantastic to hear that your visit was quick, smooth, and even faster than expected—that’s exactly the kind of service we aim to provide.-Dennis Alejo GSM

September 01, 2025

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Employee Rating

I always request Gigan Gutierrez whenever I have my car serviced. He is friendly and provides great customer service. More

by cindypelusa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2025

Precision Honda responded

cindypelusa1, We’re thrilled to hear that Gigan , Gutierrez consistently provides you with friendly and excellent customer service. He’s truly a valued member of our team, and we’re glad to know he’s making your service experience a great one. -Dennis Alejo GSM

September 01, 2025

Dealership Rating
Employee Rating

The renovation is welcoming. Need to fine tune drive-up service. Even with an appt cars were randomly selected. There was no system in place. I waited 10 mins to get a number wh More

by MV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2025

Precision Honda responded

MV, Thank you for taking the time and leaving us review ! We will go ahead and discuss this with our team. -Dennis Alejo GSM

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