Carlos Parker

Carlos, Justin and Mike have taken great care of me insuring that I have an affordable reliable vehicle I can drive.. insuring that I have an affordable reliable vehicle I can drive.. More

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Very helpful when it comes to explaining everything step by step and helping you find the best deal by step and helping you find the best deal More

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Carlos and Shana are the absolute best. I had been shopping the online inventory, at all the dealers in Fairbanks, for over 2 months. It seemed like everything I wanted would get snatched u I had been shopping the online inventory, at all the dealers in Fairbanks, for over 2 months. It seemed like everything I wanted would get snatched up. So, I called Carlos, made an appointment, told him what I wanted - and he delivered - same day! I got exactly what I wanted & more. The overall experience was easy, smooth, and I highly recommend. THANK YOU! More

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Carlos is very friendly , helped me and what I wanted to do ! I would come back to him when we are ready to buy again. do ! I would come back to him when we are ready to buy again. More

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My personal experience with Lithia Fairbanks was exceptional! I was greeted immediately not because the staff wanted to make a sale but because they're all very kind and genuine people. If you'r exceptional! I was greeted immediately not because the staff wanted to make a sale but because they're all very kind and genuine people. If you're looking to upgrade your vehicle because you're bored, its outdated, or even the wrong color. Then find Carlos at Lithia of Fairbanks! All you need is to let him know what your interest are and watch him work for you! Carlos will not only work the numbers to fit your budget, he will find those extras you didn't know you needed (heated steering)🙂 Huge shout out to Lithia of Fairbanks your staff is fantastic exceptional work thank you Carlos definitely go back again when it's time for a new ride🚗 More

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Only place I’ve done business with and will continue to do.business with, that’s a fact do.business with, that’s a fact More

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Chevrolet Gmc of Fairbanks is the best car dealership in the business and Isaac Hairston epitomizes customer service. I highly recommend this dealership and I also highly recommend Mr. Hairston as a dealer. the business and Isaac Hairston epitomizes customer service. I highly recommend this dealership and I also highly recommend Mr. Hairston as a dealer. More

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The entire team (sales: Carlos Parker, finance: Sherwood Wilson, manager: Justin Vey) were extremely accommodating to all our needs, answered all our questions, and researched the obscure questions we had. Wilson, manager: Justin Vey) were extremely accommodating to all our needs, answered all our questions, and researched the obscure questions we had. They greatly enhanced our car buying experience. Moreover, when we had an issue with our 2021 GMC Acadia the team listed above sprung into action. 5 days after purchasing our vehicle, my wife was driving down the highway at 65 MPH when the drivetrain or transmission controller unexpectedly locked up. They towed the vehicle, repeatedly checked on my wife until she was safe. The Service team (Shana Lindsay) walked us thru what happened to the vehicle, gave us the codes, and explained what it would take to repair the vehicle. Justin made sure that we had loaner vehicle until our vehicle was repaired. At this point, we were completely satisfied. The dealership had no way of preventing this event nor could have caused the transmission to fail, but they did everything they could to make it right, and make sure we were happy. Unexpectedly the next day, Carlos (sales) called us to make sure my wife was OK, and offered a vehicle "trade" for a similar Acadia that was "in-transit", just a different color and different 2nd row seat. At this point I knew my wife would not feel safe in the first vehicle (this is the most important reason we purchased a new vehicle) and she would always be skeptical of the vehicles reliability. We met him at the dealership, we went line-by-line down the spec's sheet to make sure they were the same, and we accepted their unsolicited offer. Their friendly family-style team turned a potential catastrophic car buying experience into one of the best customer service experiences of our lives. As if the way the team took care of us wasn't enough, after purchasing the first vehicle, we paid to have a clear shield, essentially a clear vinyl sticker, placed on the front end of the vehicle. They told us they would have the same thing put on the 2nd vehicle at no cost to us. This team is truly amazing. We will continue to buy our future vehicles from them even if we are thousands of mile away. They have treated us like family and that is important to us. They will continue is get our referrals and our future business. More

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Not sure how many total vehicles over the years I have purchased from this dealership and in particular Carlos Parker, but each purchase was always a great experience and I was always treated like family. purchased from this dealership and in particular Carlos Parker, but each purchase was always a great experience and I was always treated like family. If your looking for that experience you can not go wrong here, ask for Carlos Parker he is a no nonsense kind of guy and will always take care of you. The whole team is great here. More

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Carlos is amazing! He took the time to listen to what I was looking I had one vehicle that I was set on and after looking at it I was unsure. Carlos showed me another SUV and I feel in love with it. I defi was looking I had one vehicle that I was set on and after looking at it I was unsure. Carlos showed me another SUV and I feel in love with it. I definitely recommend Carlos. More

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