Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Cars for Sale
Write a Review
View All Employees
Carlos Hernandez
Carlos Hernandez at Volkswagen of Ocala

Carlos Hernandez

Sales Associate

Volkswagen of Ocala

5135 SW College Rd
Ocala, FL 34474

Contact Me
5.0
179 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

35 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

5.0

179 Reviews

Write a Review

179 Reviews of Carlos Hernandez

March 30, 2026

Dealership Rating
Employee Rating

Carlos and his team were so professional and patient with my wife and I. We’re beyond happy with our VW Atlas More

by Graphics
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hudson

Report | Print
Mar 30, 2026

Volkswagen of Ocala responded

Thank you for the wonderful review! We’re so glad to hear that Carlos and the team provided a professional and patient experience for you and your wife. Congratulations on your VW Atlas! We’re beyond happy that you love it, and we truly appreciate you choosing us. Enjoy every mile, and we’re here whenever you need us!

March 27, 2026

Dealership Rating
Employee Rating

We had a great experience at this dealership. Carlos made a world of difference compared to our experience with a different dealership the day prior. Carlos advocated for us, and was not pushy! More

by sarahhmarkham
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hudson, Fabio Lozano

Report | Print
Mar 30, 2026

Volkswagen of Ocala responded

Thank you for your kind feedback! We’re so glad to hear you had a great experience with us and that Carlos made such a positive impact. He truly cares about advocating for his clients and creating a comfortable, no-pressure environment. We appreciate you choosing us and hope to assist you again in the future!

February 18, 2026

Dealership Rating
Employee Rating

Miguel was a big help, answered all our questions and was a pleasure to deal with More

by Justinmarlow41
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Girton, Anthony Colon, David Peralta, Brandon Boland, Ivo Stuller, Fabio Lozano, Miguel Ramirez, Austin Bosley

Report | Print
Feb 20, 2026

Volkswagen of Ocala responded

Thank you for the great feedback! We’re so happy to hear Miguel was helpful, answered all your questions, and made the experience enjoyable. We appreciate your support and hope you love your new vehicle!

February 04, 2026

Dealership Rating
Employee Rating

Carlos was excellent! !! I enjoy the experience and I'm very pleased with our new car! More

by celinasands42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Feb 05, 2026

Volkswagen of Ocala responded

Thanks for your great review! We’re happy to hear Carlos provided excellent service and that you’re loving your new car. Enjoy the ride!

January 25, 2026

Dealership Rating
Employee Rating

Had a great experience buying my new car at VW of Ocala. Carlos and team were extremely knowledgeable and helpful throughout the entire process. More

by P.BAILEY87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fez Fuentes, Ivo Stuller, Miguel Ramirez

Report | Print
Jan 26, 2026

Volkswagen of Ocala responded

Congratulations on your new car! We’re thrilled you had a great experience with Carlos and the team. Thank you for choosing VW of Ocala, we appreciate you!

January 23, 2026

Dealership Rating
Employee Rating

I’m very grateful for the VW team for making this an easy process for my husband and I. Carlos was super kind and professional! TJ and Chris were also very helpful with our purchase. Thanks to the VW family More

by meortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hudson , TJ Richmond, Lauro

Report | Print
Jan 26, 2026

Volkswagen of Ocala responded

Thank you for the wonderful review! We’re happy to hear our team made your experience smooth and enjoyable. We appreciate your trust in us and hope you enjoy your new vehicle for years to come.

January 07, 2026

Dealership Rating
Employee Rating

El señor Carlos hernandez una persona excelente y el mejor del dealer. muy complacida gracias More

by yicelcambara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Jan 07, 2026

Volkswagen of Ocala responded

¡Muchas gracias por sus amables palabras! Nos alegra muchísimo saber que el señor Carlos Hernández le brindó un excelente servicio y que quedó tan complacida con su experiencia. Le agradecemos su confianza y esperamos volver a atenderle pronto. ¡Gracias por elegirnos!

January 03, 2026

Dealership Rating
Employee Rating

Thank you for providing such a great experience. Volkswagen is an welcoming dealership and Carlos was extremely helpful and made my first time buyer experience amazing. More

by miyah.brooks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Jan 05, 2026

Volkswagen of Ocala responded

Thank you so much for your kind words! We’re thrilled to hear that you had such a great experience with us. Carlos will be especially happy to know he made your first-time buyer experience so positive and memorable. Welcome to the Volkswagen of Ocala family—we truly appreciate your feedback and look forward to assisting you again in the future!

January 01, 2026

Dealership Rating
Employee Rating

Carlos was amazing from the moment we entered the VW. He was very knowledgeable and did not pressure us at all. Will recommend him to friends and family. More

by luisortega2372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fez Fuentes

Report | Print
Jan 05, 2026

Volkswagen of Ocala responded

Thank you for the wonderful review! We’re so happy to hear that Carlos made such a great impression from the moment you walked in. His knowledge and no-pressure approach are exactly what we strive for. We truly appreciate your recommendation and look forward to helping your friends and family in the future!

December 22, 2025

Dealership Rating
Employee Rating

Very professional and smooth transaction! Easiest car purchase I’ve ever made !! Loving my Atlad More

by Darrellw231
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Dec 23, 2025

Volkswagen of Ocala responded

Thank you so much for your 5 star review, enjoy your new Atlas!

1
2
...
18

Dealership Inventory (209 Vehicles)

new 2026 Volkswagen Atlas Cross Sport car
2026 Volkswagen Atlas Cross Sport
new
Pure Gray exterior
Automatic
All-wheel Drive
Not Priced
View Details
new 2026 Volkswagen Atlas car
2026 Volkswagen Atlas
new
Opal White Pearl exterior
Automatic
All-wheel Drive
Not Priced
View Details
used 2025 Jeep Grand Cherokee L car, priced at $39,943
2025 Jeep Grand Cherokee L
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
$39,943
View Details
new 2026 Volkswagen Atlas Cross Sport car
2026 Volkswagen Atlas Cross Sport
new
Deep Black Pearl exterior
Automatic
Front-wheel Drive
Not Priced
View Details
used 2019 Nissan Titan car, priced at $23,943
2019 Nissan Titan
used
Pearl White exterior
Automatic
Four-wheel Drive
$23,943
View Details
used 2024 Mazda CX-50 car, priced at $25,543
2024 Mazda CX-50
used
Ingot Blue Metallic exterior
Automatic
All-wheel Drive
$25,543
View Details
View All Inventory