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Carlos Hernandez Luque

Overview Reviews (163) Inventory (90)

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Carlos Hernandez Luque

Carlos Hernandez Luque | Page 9

Certified Sales Consultant

Garavel Chrysler Jeep Dodge Ram

300 Westport Ave
Norwalk, CT 06851

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5.0

163 Reviews

Overview Reviews (163) Inventory (90)

Dealership Experience

2 yrs, 8 mos

Industry Experience

2 yrs, 8 mos

Languages Spoken

English

Spanish

5.0

163 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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163 Reviews of Carlos Hernandez Luque

January 30, 2025

Dealership Rating

Employee Rating

Everything went super well. Carlos did a great job and we bought the car in 1 day. Carlos did a great job and we bought the car in 1 day. More

by alexandremadrid

Finance Experience

Recommend Dealer

Yes

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Jan 30, 2025 -

Garavel Chrysler Jeep Dodge Ram responded

Thank you for the positive review. We hope you love your Jeep! If you ever have any questions, please don't hesitate to reach out to us.

January 28, 2025

Dealership Rating

Employee Rating

Great team. Smooth transaction in a comfortable atmosphere. Got us out in less than expected timeframe. Smooth transaction in a comfortable atmosphere. Got us out in less than expected timeframe. More

by fpalu2000

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Melfi, Evelyn Santiago

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Jan 30, 2025 -

Garavel Chrysler Jeep Dodge Ram responded

Thanks so much, we're so happy you had a 5-star experience with the team. Best wishes in your Jeep!

January 27, 2025

Dealership Rating

Employee Rating

Carlos was very good. The selection was limited so I ended up with hybrid which was not my first choice. The selection was limited so I ended up with hybrid which was not my first choice. More

by eisen.peggy

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Evelyn Santiago

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Jan 30, 2025 -

Garavel Chrysler Jeep Dodge Ram responded

Thank you for your feedback! We're thrilled that Carlos provided excellent service. While industry supply constraints have limited some options, we hope the hybrid is working well for you. If you have any questions that pop up, we're happy to help!

January 26, 2025

Dealership Rating

Employee Rating

Everyone was helpful & professional. Carlos was great to work with, knowledgeable & friendly. When above & beyond when needed. Carlos was great to work with, knowledgeable & friendly. When above & beyond when needed. More

by blackrust

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rita Curtis, Mike Hernandez

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Jan 27, 2025 -

Garavel Chrysler Jeep Dodge Ram responded

Thanks for the 5-star review! If you have any questions, please don't hesitate to reach out to our team. Thanks again!

January 23, 2025

Dealership Rating

Employee Rating

Carlos was incredibly helpful from start to finish. He was responsive, considerate and made the transaction very easy. He was responsive, considerate and made the transaction very easy. More

by john.dlubac

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Evelyn Santiago

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Jan 23, 2025 -

Garavel Chrysler Jeep Dodge Ram responded

Thanks for leaving us a positive review, John! We hope you enjoy your new Jeep!

January 09, 2025

Dealership Rating

Employee Rating

Carlos is amazing, best customer service ever, I highly recommend him , come to caravel jeep in norwalk and ask for carlos!!!! recommend him , come to caravel jeep in norwalk and ask for carlos!!!! More

by estuardoroches

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 09, 2025 -

Garavel Chrysler Jeep Dodge Ram responded

Hello, thanks so much for sharing a review with the team. We appreciate the kind words!

December 29, 2024

Dealership Rating

Employee Rating

They were great they did what they said they were gonna do at the price. They said they were gonna do it for everything worked out perfectly car was ready clean it was very happy. do at the price. They said they were gonna do it for everything worked out perfectly car was ready clean it was very happy. More

by Lfd125

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Marcial Perez-Saunders , Rita Curtis

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Jan 02, 2025 -

Garavel Chrysler Jeep Dodge Ram responded

Thanks so much for sharing a review with us! If you have any questions about your new Jeep, we're happy to help. Enjoy!

December 22, 2024

Dealership Rating

Employee Rating

Carlos was excellent. The experience was great overall. I would highly recommend Carlos and Garavel. The experience was great overall. I would highly recommend Carlos and Garavel. More

by garvermonique

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 27, 2024 -

Garavel Chrysler Jeep Dodge Ram responded

Thanks so much for the 5-star review! If you have any questions about your Jeep, we're happy to help!

December 20, 2024

Dealership Rating

Employee Rating

Carlos was the best! Made sure I got the numbers I wanted and that I was happy with everything. Went above and beyond to meet my goal. Highly recommend him! Made sure I got the numbers I wanted and that I was happy with everything. Went above and beyond to meet my goal. Highly recommend him! More

by hksilano

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Evelyn Santiago

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Dec 27, 2024 -

Garavel Chrysler Jeep Dodge Ram responded

Congratulations on your new Wrangler! Thanks for sharing a positive review with us.

December 19, 2024

Dealership Rating

Employee Rating

Garavel made this deal easy. They have expansive inventory, attentive salespeople, made the deal attractive and the transaction quick and painless. They have expansive inventory, attentive salespeople, made the deal attractive and the transaction quick and painless. More

by mjsheehan22

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Evelyn Santiago , Sal

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Dec 27, 2024 -

Garavel Chrysler Jeep Dodge Ram responded

We appreciate your kind review. If you have any questions, we're always here to help.

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