Carlos Gonzalez
Carlos Gonzalez at Precision Honda

Carlos Gonzalez

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

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4.6
27 Reviews

Dealership Experience

5 yrs, 4 mos

Industry Experience

5 yrs, 4 mos

4.6

27 Reviews

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27 Reviews of Carlos Gonzalez

September 10, 2025

Dealership Rating
Employee Rating

Too long of time to attend you after having an appointment . And too long time to do an oil change . You better off to go to jiffy lube … More

by Tovar8830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 10, 2025

Dealership Rating
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Very good experience. It was quick and well done. Staff is very polite and facilty is clean and well maintained More

by Paramvir139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

Precision Honda responded

Paramvir139, thank you for taking the time and leaving us a review ! We're so glad to hear that everything was quick, well done, and that you found our team to be polite and the facility clean and well maintained. It means a lot to us to know we’re meeting your expectations on all fronts.-Dennis Alejo GSM

September 10, 2025

Dealership Rating
Employee Rating

I like that it’s new but I was really packed. I had my appointment at 7 but wasn’t helped till 7:45 More

by Joselyn
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 10, 2025

Precision Honda responded

Joselyn, thank you for taking the time and leaving us a review ! We're glad to hear you liked our new space, sorry to hear about the wait during your visit .-Dennis Alejo GSM

September 08, 2025

Dealership Rating
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I had a great experience! Everything was very straightforward and done in a timely manner. More

by Leslie.cruz615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Precision Honda responded

Leslie.cruz615, Thank you for taking the time and leaving us a review ! We're thrilled to hear you had a great experience and that everything was straightforward and timely. That’s exactly the kind of service we strive to provide every day.-Dennis Alejo GSM

September 08, 2025

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Excellent Service really enjoyed the new facility and establishment. I've been coming to Honda World since I purchased my car since 2015. More

by Gio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Precision Honda responded

Gio, thank you for taking the time and leaving us a review. We are glad you had a great customer experience and enjoyed our new facility , thank you for your loyalty on behalf your 10 year and counting ! -Dennis Alejo GSM

September 01, 2025

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Employee Rating

I was explained everything in full and all my questions were answered! Everything was emailed to me including the recommendations which was great! More

by anyssa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Cuevas

Sep 01, 2025

Precision Honda responded

anyssa, thank yo for taking the time and leaving us a review We're glad to hear that everything was clearly explained and that all your questions were answered. Providing thorough communication and follow-up, like emailing recommendations, is something we pride ourselves on.-Dennis Alejo GSM

August 27, 2025

Dealership Rating
Employee Rating

My recent service visit was a pleasant experience overall—the staff was kind and professional, and I especially appreciated the great coffee in your lounge. More

by Dicotto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raul Cota , Mel Cabalar, Finance Manager

Aug 27, 2025

Precision Honda responded

Dicotto, thank you for taking the time and leaving us a review ! We are glad our team was very kind and professional we aim to give our customers a great experience. We are glad you also enjoyed our coffee in our lounge !-Dennis Alejo GSM

August 21, 2025

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Employee Rating

Awesome workers. Honda, Honda, Honda, Honda, Honda, Honda Honda Honda Honda Honda Honda Honda is the Best More

by Alfredoolmos
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 22, 2025

Precision Honda responded

Alfredoolmos, Thank you for taking the time and leaving us a review !We’re so glad to hear you think Honda is the best — we couldn’t agree more! Our team works hard to keep it that way, and your support means everything to us. Honda, Honda, Honda… we love the energy!-Dennis Alejo GSM

August 20, 2025

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Employee Rating

Best dealers you can go to get your service done. I barely started to go there but everytime I go they treat me really good and they are really polite to their employees More

by bryanalvarez0792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2025

Precision Honda responded

bryanalvarez0792, thank you for taking the time and leaving us a review ! We’re thrilled to hear that you’ve had such a positive experience with us. Our team works hard to provide excellent service and treat everyone—customers and employees alike—with respect and care. We're grateful you've chosen us for your service needs.-Dennis Alejo GSM

August 14, 2025

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Employee Rating

I have had good experiences and bad with techs and mechanics. Guillermo is the best, but it has happened even with him that the mechanic doesn't change an air filter etc... There should be some qualit More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2025

Precision Honda responded

Ana, Thank you for taking the time and leaving us a review !Thank you for your honest and detailed feedback. We truly appreciate your continued support and the recognition of Guillermo’s outstanding service—he is a valued member of our team and always strives to take great care of our customers. We also want to sincerely apologize for the issues you've experienced with the quality of work on your vehicle .We will go ahead and discuss the situation with our team .

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