Carlos De La Luz
Carlos De La Luz at Universal Mitsubishi

Carlos De La Luz | Page 2

Sales Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

4.3
87 Reviews
4.3

87 Reviews

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87 Reviews of Carlos De La Luz

August 13, 2025

Dealership Rating
Employee Rating

Everyone was pleasant, direct and amiable. The work got done in the subscribed hierarchy accurately and without sales pressure. J.C, Andy, and Carlos took the long way around to finish the d More

by BRAGGWYNN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, JC Gonzalez , Andy was great

Oct 22, 2025

Universal Mitsubishi responded

Thank you for sharing your experience. We know you'll enjoy your vehicle for many years to come. I want to make sure we make every effort possible to give everyone an unforgettable experience. Kindly share with me how we can improve and work for 5 Stars. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 17, 2025

Dealership Rating
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Got what I wanted still too much haggling some needed info not received overall good More

by atomicstop2
Recommend Dealer
Yes

July 12, 2025

Dealership Rating
Employee Rating

A little frantic in handling but good people good service good selection of care available More

by GREGGM.MILLER
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

June 22, 2025

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Tiki love love. Bobby-Five stars The one that talks a lot gets a 10. More

by sktrules1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 22, 2025

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Great sales team and dealership. Highly recommended dealership for a great car buying experience. A+ More

by OGIRON
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Purchase Time
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Recommend Dealer
Yes

April 14, 2025

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There were very few professional and kind. I will recommend to everyone I know. Very happy. More

by J.PARKER1905
Sales Price Transparency
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Recommend Dealer
Yes

March 31, 2025

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Tiki was great! Everyone was friendly, they gave me a great deal, will come here for sure for service , love my new car.. More

by Tommmy
Sales Price Transparency
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Recommend Dealer
Yes

March 24, 2025

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paul and everyone else at the dealer were great to deal with and wil go again More

by 4legz20toez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 25, 2024

Dealership Rating
Employee Rating

Zakk was super nice and a pleasure to work with. He shared information on my new outlander that made me feel even more confident I was making the right purchase for my family. Thank you!! More

by chyeats
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

December 17, 2024

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Employee Rating

Good experience, very happy with the car, would recommend Mitsubishi and this dealership to others More

by LOUISAQUILER
Sales Price Transparency
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Recommend Dealer
Yes
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