Carlos Castillo
Carlos Castillo at City KIA of Greater Orlando

Carlos Castillo

Sales Manager

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

4.5
202 Reviews
4.5

202 Reviews

Write a Review

202 Reviews of Carlos Castillo

August 14, 2025

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Employee Rating

The service was quick, smooth, efficient and overall great! Thank you Juan for your assistance. More

by JESSICA.TIMANA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Juan, Emi

August 12, 2025

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I recommend this dealership I have 3 new Kia’s from this dealership and still coming back for more More

by DEEEDEEE5
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Recommend Dealer
Yes
Aug 12, 2025

City KIA of Greater Orlando responded

Thank you for your kind review! It is an honor to have your confidence and loyalty, and we look forward to continue providing you with the same 5-star service in your visits to come!

August 10, 2025

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Good team , excellent service , I have 3 Kia’s and this is the best quality More

by Batalha12
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Recommend Dealer
Yes

Other Employees Tagged: Job Gomes, Brenda Ayala

Aug 12, 2025

City KIA of Greater Orlando responded

Thank you for your excellent review! We strive for 100% customer satisfaction, and we are glad that our team provided you with the A+ service that you deserve. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

August 08, 2025

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Franz was very helpful and got us what we wanted at our own pace. Thanks More

by MALIHA
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Vanessa Sanchez , Franz Magnaye

Aug 11, 2025

City KIA of Greater Orlando responded

Hello, Thank you for your time and feedback. We are delighted to hear that Franz was able to work with you to get exactly what you wanted! Congratulations on your new vehicle!

August 02, 2025

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The best experience in acquiring a new vehicle easy financing process the necessary help and the best sales team especially Maximiliano attended us incredible More

by Eva Saula Matute
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Recommend Dealer
Yes
Aug 04, 2025

City KIA of Greater Orlando responded

Eva, Thank you for your time and your kind review. We are pleased to hear that Maximiliano was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you when your new car is ready for its first service.

July 30, 2025

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City Kia the best dealer in Orlando good attention and fast purchase process they help you and above all they receive your vehicle by payment part I recommend it More

by Pablo
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Maximiliano Ercolani

Jul 31, 2025

City KIA of Greater Orlando responded

Pablo, On behalf of everyone here at- City Kia, thank you for your feedback in this 5-Star review! We are glad your needs were met and that Orlando was such a great help, Congratulations and thank you for your recommendation.

July 29, 2025

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Easy way to understand all the details before buy a new car, no pressure, great customer service More

by andresrodriguezq
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Recommend Dealer
Yes

Other Employees Tagged: Ivan Merchan

Jul 31, 2025

City KIA of Greater Orlando responded

Andres, Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive!

July 28, 2025

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Raul and his team at City Kia were amazing. Frank and the rest of the guys did an amazing job on the installment of the new engine and my car is as good as new they go above and beyond I would More

by tjv939
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Preston Negron , Frank Garzia

Jul 31, 2025

City KIA of Greater Orlando responded

Hello, Thank you for your very kind review. We are delighted to hear that you fully and completely trust Raul and Frank with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service and thank you for your recommendation.

July 27, 2025

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I brought my car in for a full service, they made me wait for about 6 hours, and then they told me that everything was fine and that they had done everything... when they checked my car I realized that they More

by PUGLIESE59
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Recommend Dealer
No

July 21, 2025

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I am Very pleased , they worked with my budget and vehicle I had in mind. More

by michelle_diniz
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Recommend Dealer
Yes
Jul 23, 2025

City KIA of Greater Orlando responded

Michelle, We are delighted to hear that we were able to match you with the right car and within the price range you were looking for. Have fun showing off your new car!

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