Carl Leblanc | Page 5

Thank you Lexus of Sarasota, Carl was very thorough and provided great customer service throughout our purchasing process. provided great customer service throughout our purchasing process. More

by kencwaters Verified Customer Verified Customer

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I was very upset when I checked my bill of 5/1 on my 15 Lexus. 1 was charged 40 to check a tire which I replaced. I asked Phil Short to remove the 40 charge and he refused. I was also upset with the 3% c Lexus. 1 was charged 40 to check a tire which I replaced. I asked Phil Short to remove the 40 charge and he refused. I was also upset with the 3% charge for using credit card. My neighbors told me no other dealer charges for using a credit card. I purchased a 25 Lexus and hope I am treated better when I need service. More

by PACKARD01 Verified Customer Verified Customer

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This dealership was very organized and very friendly to deal with, along with great service. I would highly recommend this dealership. Thank you Mark Laframboise deal with, along with great service. I would highly recommend this dealership. Thank you Mark Laframboise More

by markrichardlaframboise Verified Customer Verified Customer

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John Taylor, Tobey in Finance and the entire Lexus of Sarasota staff were excellent to work with! Thank you! Sarasota staff were excellent to work with! Thank you! More

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Carl was wonderful. Very knowledgeable and helpful when I was trying to decide which car to purchase. Very knowledgeable and helpful when I was trying to decide which car to purchase. More

by JONIBLAWRENCE Verified Customer Verified Customer

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Disappointed the car we wanted and waited two months for was unable to be delivered, but we still got good value and liked Carl, our salesman. was unable to be delivered, but we still got good value and liked Carl, our salesman. More

by EJORDAN510 Verified Customer Verified Customer

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Great experience when dealing with a new car purchase and will definitely be back for another one. will definitely be back for another one. More

by matthew_gunderson Verified Customer Verified Customer

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I was sold a 5 year warranty for 9k by the finance guy only to find out after that as certified pre-owned it comes with 2 year same warranty-- which is all I need -- so I feel they cheated me out of 9k by only to find out after that as certified pre-owned it comes with 2 year same warranty-- which is all I need -- so I feel they cheated me out of 9k by not explaining the 2 year warranty I had without any further cost (the rest of the experience was great-- but this really angered me More

by eldoneric Verified Customer Verified Customer

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Unhappy! Extremely upset when I picked up my “new” 2020 Lexus RX 350. The car had not been cleaned inside. The doors and carpet were clean, but the console a Extremely upset when I picked up my “new” 2020 Lexus RX 350. The car had not been cleaned inside. The doors and carpet were clean, but the console and dash and mirror and visors were not at all clean! And then I received only one fob! I turned in a car with 2 fobs, and I fully expected to receive 2 fobs with my new car. Additionally, the one fob now needs a new battery - after less than one week. Does nobody check these things?! The visors and ceiling have spots on them that look like they could easily be cleaned… But they were not. The Lexus logo on the back of the car fell off! It was laying on the ground next to my car and now it has a big crack in it. There are parts ordered for my car. I have had no update on that. Also, my phone was synced up with the Bluetooth, but it is not working properly. Words cannot convey my disappointment! Just really does not seem like the same dealership since it was sold. More

by Kara Alexander Verified Customer Verified Customer

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Very organized process. Great communication. Car was ready upon arrival. Carl is the salesperson that you hope for. Great communication. Car was ready upon arrival. Carl is the salesperson that you hope for. More

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