Cannon Campbell | Page 3

This Dealership is a 15 out of a 10. Great service & trustworthy service representatives. Recommend them to everyone! Great service & trustworthy service representatives. Recommend them to everyone! More

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I had to have my hatch repaired because it would not always open. The parts needed were on backorder so about 2 weeks went by and Cannon called to tell me they were in and we scheduled a day for me to d always open. The parts needed were on backorder so about 2 weeks went by and Cannon called to tell me they were in and we scheduled a day for me to drop it off. The morning of my appointment, Cannon called to say he pulled the parts so they could be ready when I arrived, but one of the parts was damaged. He reordered and called when they arrived. Took my car in and it was repaired. I appreciated so much that Cannon checked the parts and notified me befor my appointment to save me a trip. I have had nothing but wonderful service any time I have taken my car in. They certainly know the meaning of customer service. More

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I’ll be honest it’s been a while since I had a great service advisor! Hands done, I recommend Cannon Campbell! He has been able to service my 2024 RAV4 and 2024 Tacoma Trail Hunter!!! Excellent c service advisor! Hands done, I recommend Cannon Campbell! He has been able to service my 2024 RAV4 and 2024 Tacoma Trail Hunter!!! Excellent communication!! More

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I brought my vehicle in for an oil change and found out through the inspection process that I had a bad battery. Thankful it was caught now rather than having a disruptive experience during my work day. through the inspection process that I had a bad battery. Thankful it was caught now rather than having a disruptive experience during my work day. More

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Im always glad to see Cannon there when I go. He has been helping me for a few years now. He has been helping me for a few years now. More

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Excellent service and employees who care about their customers! I have recommended this dealership to many friends! customers! I have recommended this dealership to many friends! More

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As always, Cannon handled all of my needs. Got me scheduled and in and out within an hour and handled a few warranty items on my Tundra. He is my “go to” for service and I enjoy working wit Got me scheduled and in and out within an hour and handled a few warranty items on my Tundra. He is my “go to” for service and I enjoy working with him. No surprises. Just friendliness and honesty. Can’t ask for much more than that! Other employees I encountered at the parts department and walking the dealer lot were very friendly as well. More

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Excellent customer service. Clean, their seating area is wonderful. I would definitely recommend Mckinney Toyota over Richardson Toyota! Clean, their seating area is wonderful. I would definitely recommend Mckinney Toyota over Richardson Toyota! More

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My advisor Cannon Campbell was excellent in taking care of me from the beginning of greeting through providing an update on repairs and cost until the end on checkout. Cannon is thoughtful, courtesy, and t of me from the beginning of greeting through providing an update on repairs and cost until the end on checkout. Cannon is thoughtful, courtesy, and thorough when dealing with my concerns. More

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Back in July, my wife was transporting two large jugs of Sparkletts water in the back of her new Sequoia. The lid came off of one of the jugs and it completely leaked out in the back of the Seaquoia along w Sparkletts water in the back of her new Sequoia. The lid came off of one of the jugs and it completely leaked out in the back of the Seaquoia along with 1/4 of the other jug. We freaked out and I promptly called Cannon Campbell. He said to get the car to him asap and he would put me in a loaner and get ours looked at. I did and he did. Cannon kept me notified the entire time. Took a few days of drying and removing the interior and hybrid battery, but they got it all cleaned, dried and back together. Cannon was willing to work with my insurance or do whatever it took, to get our vehicle repaired. So far, happy to report that we’ve had no problems since the incident. Been about 3 months and about 3k or so miles too. Sure hope Cannon stays around there. It’s nice having someone I know and trust, around the corner! More

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