Caitlin Landis
Caitlin Landis at North Penn Mazda

Caitlin Landis

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

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4.9
1,181 Reviews

Dealership Experience

9 yrs, 8 mos

Industry Experience

13 yrs, 4 mos

Languages Spoken

English English

4.9

1,181 Reviews

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1181 Reviews of Caitlin Landis

June 22, 2025

Dealership Rating
Employee Rating

Repair finished earlier than estimated. Great job. I would use them for any car repair needed More

by mdkosmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

Jun 23, 2025

North Penn Mazda responded

Thank you so much for your kind words! We're thrilled to hear your repair was finished ahead of schedule and that you were happy with the service. We truly appreciate your trust and look forward to helping with any future car needs!

Jun 23, 2025

North Penn Mazda responded

Thank you so much for sharing your experience and for placing your trust in North Penn Mazda. We’re honored to hear that our team—especially Will and Amanda—was able to provide the responsive and thorough service you deserve. It means the world to know you've chosen us as your go-to for service moving forward. We’re grateful for your support and can’t wait to continue serving you, your family, and friends for years to come!

June 18, 2025

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Excellent Communication. Fair pricing. Long time North Penn Mazda client. Would recommend to friends and family. More

by DOUGJACOBSEN
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Recommend Dealer
Yes
Jun 18, 2025

North Penn Mazda responded

Thank you so much for your kind words and continued loyalty! We're thrilled to hear you had a great experience with our team and truly appreciate you recommending North Penn Mazda to your friends and family. We look forward to serving you for many more years to come! 🚗💙

June 17, 2025

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Always willing to help out and to make things right. Personable. Friendly. A pleasurable experience. More

by FRANKDERUOSI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

Jun 18, 2025

North Penn Mazda responded

Thank you so much, Frank, for your kind words! We’re thrilled to hear that you had a positive and friendly experience with us. Providing helpful, personable service is always our goal, and we’re so glad we could make things right and make your visit a pleasant one. We truly appreciate your support and look forward to seeing you again! 🚗✨

June 15, 2025

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Employee Rating

The service was excellent, the booking process was easy, the staff was very friendly. I loved the shuttle service for free, it was very convenient. More

by MMONIKM
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Jun 16, 2025

North Penn Mazda responded

Thank you so much for the fantastic 5-star review! We’re thrilled to hear that you had an excellent experience from start to finish — from our friendly team and easy booking process to the convenience of our complimentary shuttle service. It means a lot to know we made your visit smooth and stress-free. We look forward to seeing you again next time! 🚗💨💙

June 15, 2025

Dealership Rating
Employee Rating

Courteous and professional Always kept in formed of issues and progress Carlin does a wonderful job More

by thebbfan
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Jun 16, 2025

North Penn Mazda responded

Thank you for the awesome 5-star review! We're so glad to hear you had a professional and well-communicated experience — and we couldn’t agree more, Caitlin is a rockstar! We’ll be sure to pass along your kind words. Thanks for choosing us, and we look forward to helping you again in the future! 🙌🚗💼

June 13, 2025

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Catie, Justin and Amanda did a fantastic job with my car. North Penn is the best! More

by BRENDANM52
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Young

Jun 13, 2025

North Penn Mazda responded

Thank you so much for the awesome 5-star review! ⭐️ We're thrilled to hear that Catie, Justin, and Amanda gave your car the VIP treatment it deserves. We'll be sure to share your kind words with them—they’ll love hearing it! At North Penn, we always strive to go above and beyond, and we're so glad you felt that. 🚗💫

June 12, 2025

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Service folks were great, they took the time to explain services performed on my vehicle and provided video footage as well. Would recommend! More

by gregq70
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

June 11, 2025

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Called because I was having issues with my oil light on, got me in as soon as possible. Had me back in the car within the week. Very kind and helpful staff. More

by maryroatche
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

June 06, 2025

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Always helpful and is very knowledgeable about the car . The people who work there are also very nice. More

by ALANSNYDER5
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Chris Chiartas

Jun 06, 2025

North Penn Mazda responded

Thank you so much for the wonderful 5-star review! We're thrilled to hear that you found our team helpful and knowledgeable — it's always our goal to make sure you feel confident and cared for every step of the way. We truly appreciate your kind words about our staff as well. It means a lot to us that you took the time to share your experience, and we look forward to helping you again in the future!

June 05, 2025

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Catie is the best advisor and the dealership is professional, offers good pricing and does excellent work. More

by garyd119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Chris Chiartas

Jun 06, 2025

North Penn Mazda responded

Thank you so much for the wonderful 5-star review! We're thrilled to hear that you had such a great experience with Catie — she truly is amazing! We're also glad our team's professionalism, fair pricing, and quality work made a positive impression. We appreciate your support and look forward to serving you again in the future! 💫🚗

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