C.J. Overman
C.J. Overman at Ken Ganley Ford Parma

C.J. Overman | Page 17

Sales Associate

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.9
171 Reviews
4.9

171 Reviews

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171 Reviews of C.J. Overman

April 01, 2021

Dealership Rating
Employee Rating

Sales was very helpful & friendly for my 2020 lincon cosairl but the service department was deceiving about my repairs performed on my 08 lincon MKX More

by Maryjoparente
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman , Ashley Neely

Apr 02, 2021

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and we are sorry to hear that you weren't fully satisfied with your service visit. We will share your comments with our team, and we would be glad to address your concerns in more detail if you wouldn't mind reaching out to us. We hope you will give us the chance to do better next time!

February 17, 2021

Dealership Rating
Employee Rating

Excellent experience with Dan & CJVery Excellent experience with Dan & CJ Very professional,Friendly straight to the point.. they made purchasing a vehicle a very pleasant experience. I pi More

by Tracieannmccray61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman

Feb 18, 2021

Ken Ganley Ford Parma responded

Here at Ganley Ford West, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience working with C.J. and Dan, and it was a pleasure having you at the dealership. We appreciate your review!

February 02, 2021

Dealership Rating
Employee Rating

I would recommend Ganley West to friends and family I felt my salesperson CJ went out of her way to help me feel comfortable about leasing a car for the first time I definitely feel I could contact CJ an More

by jntslack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2021

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with CJ and our team. We're glad to hear we delivered such a great experience!

November 18, 2020

Dealership Rating
Employee Rating

I was very satisfied with my agent he was very helpful in my car buying experience. A.J. Bruno was very knowledgeable about the cars. More

by ThiistothatGasskey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Morgan Gallagher , AJ Bruno

Nov 18, 2020

Ken Ganley Ford Parma responded

Thank you! We are happy to hear that A.J. was so helpful. We appreciate you choosing Ganley Ford West and look forward to having you as one of our valued customers for many more years to come!

October 05, 2020

Dealership Rating
Employee Rating

Although I waited a week and a half for my car to get serviced, I was offered a free rental until it was complete. I was informed about the process of my car being serviced regularly. Thanks to Mark and More

by latishagr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Dan Overman

Oct 05, 2020

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford West.

September 28, 2020

Dealership Rating
Employee Rating

The dealership was clean and the employees were very helpful. We love the car we chose. We are very satisfied in the choice we made. More

by jennneu327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2020

Ken Ganley Ford Parma responded

Jenneu, Thank you so much for your kind words based on your recent experience here at Ganley Ford West, We thank you for taking the time to leave us this wonderful feedback!

July 03, 2020

Dealership Rating
Employee Rating

Service was great! Found something in my price range that fit our needs. They are organized, helpful, and efficient. Thank you very much! Love my new explorer! More

by SRIVERA4
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

Jul 04, 2020

Ken Ganley Ford Parma responded

Thank you so much for choosing Ganley Ford West! Congrats on your new Explorer, and let us know if we can be of any more assistance!

July 02, 2020

Dealership Rating
Employee Rating

Fantastic people working for the customer. They are always trying to get the customer the best possible deal for both their trade and the new car they want. More

by jrblack
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace , Nick Ferriuta

Jul 03, 2020

Ken Ganley Ford Parma responded

JR, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear C.J, Tom, and our team delivered such a great experience!

July 01, 2020

Dealership Rating
Employee Rating

Last minute scheduling for the Works I called Service and Nicholas scheduled me right in for Saturday morning as I was taking a last minute trip and did not want to travel until my SUV ha More

by CARLA.WINTERS58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown, Nick Seminatore, Daniel Walker

Jul 03, 2020

Ken Ganley Ford Parma responded

Carla, Thank you for the kind words for Nicholas and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 26, 2020

Dealership Rating
Employee Rating

Great customer service! CJ made us comfortable and found the best rates possible. From service to sales... Just a great experience all around! Thank you CJ! More

by TIMSJWL1
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Jun 28, 2020

Ken Ganley Ford Parma responded

Tim, We are very happy to have provided you with such a positive experience working with CJ! We sincerely value your business and look forward to your next visit.

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