Byron Brisby Jr. | Page 20

Above and beyond helpful! This is my second time dealing with Flemington BMW on the sales end (long time service customer though). I bought my previous car, an X3 in 2010--cert This is my second time dealing with Flemington BMW on the sales end (long time service customer though). I bought my previous car, an X3 in 2010--certified pre-owned, and was back because I thought a bigger car for my growing family was in order. Obviously cost was an issue, as well as models since I didn't really want a bigger car. Byron worked with me on cost, got a non-leaser to admit that maybe this was a better option (he went over everything from my mileage to my purchase history over the last 10 years) and more importantly suggesting a model that I never thought I would look at--the 3.28 GT--how could this be bigger? He told me to just borrow it for a couple of days, throw in the car seats, run errands, and see if he was right. Can I tell you how it blew me away that I was able to "try on" the car? Well, it worked, because of course he was right. Even better? I felt like I was leaving the ol' mom car behind and (to quote Will Smith in MIB) get into a "new hottie." From that point on he introduced me to Noha, who I cannot say enough about-- my job has pretty strict hours and the inability to leave during the day for breaks, lunch etc. and she made the whole process so easy by emailing me documents, setting up accounts (BMW Assist, BMW Connect), contacting my insurance, letting me just take care of just about everything via computer so when I came in to "seal the deal" we were ready to go. She was so thorough going over all the features and setting most of them up for me so the car was already "me" when I got there. Anytime I had questions, she gave me her cell, told me to text anytime--I was blown away at how helpful she truly was during the whole process. I was transitioning from a 2007 to a 2015, so there have been a lot of advancements, and she was very patient in going over iDrive, etc. (I felt like my dad with a new computer and I told her so). The whole time I never felt pressured, they worked with my budget, never pushed me to do something over my head, and overall--could not have made this experience any easier. HIGHLY recommend to anyone looking into a pleasant car buying/leasing experience. More

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Absolutely Fabulous! Flemington BMW is "hands down" the best BMW dealership in NJ. The customer service is top notch and the sales Team is professional, kind, accommodatin Flemington BMW is "hands down" the best BMW dealership in NJ. The customer service is top notch and the sales Team is professional, kind, accommodating and fair. I have been a customer for more than 10 years and even if I moved to California- I wouldn't buy a car anywhere else! Thank you, Flemington BMW (Byron and Bill) for consistently making every experience absolutely fabulous !! More

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WOW - BEST of the Best! Flemington BMW is EXCELLENT I can truly say Flemington BMW is the BEST! Byron Brisby Jr, GM, has an excellent sales and service team in place to address customer issues. They a I can truly say Flemington BMW is the BEST! Byron Brisby Jr, GM, has an excellent sales and service team in place to address customer issues. They are professional, customer oriented and a sincere pleasure. I am thrilled with my new 2016 X3!. They exceeded my expectations. Special thanks to Byron and Mike S. for their leadership. Kudos to Chris L. for his informative sales approach. As always, Mike Riccardi Sr. and Jim H. in service area are great people. These days, it's rare to find a "team" that truly works together for the customer, you will find an OUTSTANDING team at Flemington BMW. The spirit of customer retention/satisfaction is their number one priority. Kudos to all for keeping me a loyal BMW customer. Just thrilled! More

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Best Experience Ever Not only is my X5 a fantastic car, made in the USA, but everyone in this dealership goes out of their way to help accommodate their customers and the Not only is my X5 a fantastic car, made in the USA, but everyone in this dealership goes out of their way to help accommodate their customers and their needs. It was a true pleasure working with each one of them and I look forward to seeing with them again in the future when and if my BMW needs servicing. More

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New car purchase over the phone. Awesome as usual. I have now purchased several BMWs from Flemington BMW. Called from my home in Florida to order the car. They notified me the car was in about 4 weeks I have now purchased several BMWs from Flemington BMW. Called from my home in Florida to order the car. They notified me the car was in about 4 weeks later and had it delivered to my wife when she was visiting our grandchildren in NJ. Easy, Priced right and I know from previous purchases that the service is impeccable! Tony Genao was great. Overall a very satisfying experience! More

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Great experience I was interested in a used BMW I saw on the website. I called and a appointment with Bill Hinton was set up for the same day. A half hour later a deal I was interested in a used BMW I saw on the website. I called and a appointment with Bill Hinton was set up for the same day. A half hour later a deal was done. Best experience I ever had buying a car. More

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A great buying experience from start to finish Many thanks to the entire team at Flemington BMW for a flawless buying experience. Special thanks to Tom Terrill for his vast knowledge of the vehic Many thanks to the entire team at Flemington BMW for a flawless buying experience. Special thanks to Tom Terrill for his vast knowledge of the vehicle and its technology. He takes whatever time is necessary to deliver your vehicle and ensures that before you leave everything is reviewed and set up for your driving comfort. Paperwork is seamless and stress free. Everyone I worked with at the dealership imparts a personal touch to welcome you to their BMW family. Throughout the entire process it is evident that they take pride in customer satifaction and deserve to be recognized as an outstanding dealership. Truly an Ultimate Buying Experience for their Ultimate Driving Machine. More

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Amazing experience This is my 5th car between myself, my parents, and friend purchased at Flemington bmw. The service was beyond imaginable. From the sales team, the se This is my 5th car between myself, my parents, and friend purchased at Flemington bmw. The service was beyond imaginable. From the sales team, the service department to the top general manager I was treated with the utmost respect and as if I were the most important person. Very much appreciate everything that was done for me. The team in Flemington Worked extremely hard to make the deal work for both sides. More

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Excellent experience !! Our sales advisor tony is very knowledgeable and excellent with our buying experience at Flemington bmw. The management team was great also!! Thank yo Our sales advisor tony is very knowledgeable and excellent with our buying experience at Flemington bmw. The management team was great also!! Thank you for helping us!! More

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"Scott makes you feel as if you are part of their family" Every time we go into the BMW dealership, we feel at home. We are always greeted in a very warm manner, (by name too). We had a specific criteria and Every time we go into the BMW dealership, we feel at home. We are always greeted in a very warm manner, (by name too). We had a specific criteria and we knew Scott would deliver for us. I think we tested his patience but we never saw him sweat. John Cavanaugh also played a key role in assisting to find us the right car to meet our requirements. These two men had their challenges with us. The entire team, including Rebecca who discussed our financing, showed utmost professionalism. Byron, we thank you too. You have a great team and it's always a pleasure doing business with you! Mike and Suzanne More

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