Bryant Ward
Bryant Ward at Serra Chevrolet

Bryant Ward

Service Manager

Serra Chevrolet

7850 US-64
Bartlett, TN 38133

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4.0
179 Reviews
4.0

179 Reviews

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179 Reviews of Bryant Ward

October 24, 2025

Dealership Rating
Employee Rating

Nice place and people, just took 3 hours for a oil change. Would think twice before going out there’s again. More

by Zelmab71
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Matthew

October 23, 2025

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Very good service work was completed in good time would recommend to friends thank you More

by amc901_38002
Service Price Transparency
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Recommend Dealer
Yes

October 23, 2025

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Employee Rating

Vehicle was dropped by tow truck on a Thursday. Visited shop on Monday and it had not been checked in. Shop was not even aware they had the vehicle. No communication for 2 weeks. Visited shop after More

by alan.joyner
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

October 23, 2025

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I was very happy with the service I got and the people was very nice and friendly I would recommend anyone to come through More

by Pinsonanthony9@gmail.com
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Recommend Dealer
Yes

October 19, 2025

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My service is always great my service Rep does a great job all the time More

by debra41571
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Recommend Dealer
Yes

October 19, 2025

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well i took my car to get serviced then about two months later i ended up with a hole in my engine.. it took them three weeks to find me a rental. which was an inconvenience because school was was starting More

by reggieb
Service Price Transparency
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Recommend Dealer
No

October 19, 2025

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Bryant, The service manager is unprofessional. He will not respond to calls, text or emails. His customer service skills lack all attributes. More

by sgriffn
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Recommend Dealer
No

October 18, 2025

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Service is very good and the waiting area is comfortable. A friendly staff and dealership! More

by larryhunt1955
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Recommend Dealer
Yes

October 18, 2025

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They were great and everything was made easy for me! Thanks for rotating my tires on my vehicle. More

by khairan.stafford
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

October 14, 2025

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Employee Rating

From Belize the receptionist to Matthew Smith my Service Advisor my experience with Serra Chevrolet Bartlet was extraordinary. Mr. Archie handled my transportation needs wonderfully as well. I was recomme More

by Avis Roby
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: BRYANT WARD , Matthew Smith,

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