Bryant Ward

Very unhelpful service writer, with very little knowledge. I truly will not be back. Unimpressed with dealership. knowledge. I truly will not be back. Unimpressed with dealership. More

by centuryriverride Verified Customer Verified Customer

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The service department is very friendly and professional. I will be taking my car for future appointments I will be taking my car for future appointments More

by krktr0503 Verified Customer Verified Customer

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The service center is good when in person, trying to call and get someone on the phone is near impossible. Also prices have raised on basic services recently (oil change/tire rotation) that while expected to and get someone on the phone is near impossible. Also prices have raised on basic services recently (oil change/tire rotation) that while expected to be higher at a dealership, they’re now to the point of me looking elsewhere for service. More

by Tyrell6707 Verified Customer Verified Customer

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The men that worked on my car did not put the plastic sheet on my seat before doing the work needed. Consequently, there was mud in the floor board that ran down to my step sides. The door panel was cov sheet on my seat before doing the work needed. Consequently, there was mud in the floor board that ran down to my step sides. The door panel was covered in grease handprints and there was a spot of black grease in my driver's seat. The exterior panel between the windows was covered in grease. The service dept supervisor had my car cleaned, but when I picked it up the grease spot in the seat grew to 3 to 4 inch diameter. The sales manager stepped in and had my car detailed and finally my seat was cleaned correctly. At one point when entering the service department, it was completely empty of employees. 3 customers were waiting for assistance but no one was available. My vehicle is 10 months old, the service department should be more considerate when working on the customer's vehicles. I was not kept informed about the status of my car during the week it was at the dealership. Ultimately had to involve the sales manager, 4 sales personnel and the service manager during this ordeal. The service manager is planning to address my issues with his employees to improve the service department experience. More

by judy6258 Verified Customer Verified Customer

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Great service and return time. would recommend others. Would purchase another vehicle in the future would recommend others. Would purchase another vehicle in the future More

by jeffchaudoin Verified Customer Verified Customer

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Service was terrible. over charge and lie about time will be ready took 2 months over charge and lie about time will be ready took 2 months More

by Stayton1990 Verified Customer Verified Customer

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I was told they had the part twice before they actually installed it. I had to take the car 3 times for a recall repair. Told me it would take approximately 1 1/2 hours but I waited almost 4 hours. installed it. I had to take the car 3 times for a recall repair. Told me it would take approximately 1 1/2 hours but I waited almost 4 hours. More

by M.K. Verified Customer Verified Customer

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If I have to say anything that could be better it would be the update communication be the update communication More

by ARoberson Verified Customer Verified Customer

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Excellent customer service great all the way for everything. Great wait time . Waiting section clean everything. Great wait time . Waiting section clean More

by gp10351 Verified Customer Verified Customer

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Big Liars I will not ever take another vehicle there again not even for an Oil change again not even for an Oil change More

by mrnance5000@yahoo.com Verified Customer Verified Customer

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