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Bryan Wyatt
Bryan Wyatt at Joe Machens Capital City Ford

Bryan Wyatt

Service Writer

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.5
27 Reviews
4.5

27 Reviews

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27 Reviews of Bryan Wyatt

March 31, 2026

Dealership Rating
Employee Rating

They got my truck in, in a timely manner and did a good job fixing it More

by dhanlin
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wyatt

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March 31, 2026

Dealership Rating
Employee Rating

They got my truck in, in a timely manner and did a good job fixing it More

by dhanlin
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wyatt

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Mar 31, 2026

Joe Machens Capital City Ford responded

We’re pleased we could get your truck in promptly and complete a thorough repair on your Ford. Our service team appreciates the chance to get you back on the road quickly. Thank you for the 5-star feedback.

March 21, 2026

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Employee Rating

Got to the vehicle right away, let me know the estimate within a day. Repairs done quickly after authorization. More

by COFFEEMUG24OZ
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wyatt

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Mar 21, 2026

Joe Machens Capital City Ford responded

It’s fantastic to hear we were able to get to your Ford right away and outline an estimate the next day. We’re pleased that the repairs were completed promptly once approved. Let us know if there is anything else we can assist with.

March 17, 2026

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Employee Rating

Had a positive experience. Bryan was very helpful and I lucked out they the part in stock. More

by bldg270
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wyatt

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Mar 17, 2026

Joe Machens Capital City Ford responded

We’re glad your Ford Escape service went smoothly and that Bryan was so helpful. Having the part in stock definitely helped keep things moving. We appreciate your feedback and look forward to assisting you again.

March 17, 2026

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Machens has always been my ‘go to’ place …. A long tradition of prompt and top-notch service, courteous staff and welcome vibes. At a recent service, a change in tires, staff bent over backward More

by CAROLYNLOETHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Stegeman, Adam Rodriguez, Michael Bateman, Ryen Hatfield, Eric Ahart, Mike Nowicki

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Mar 17, 2026

Joe Machens Capital City Ford responded

Thank you for your long-standing loyalty and for letting us handle the tire change on your Lincoln. We’re glad the team could go above and beyond to make sure everything went smoothly. We look forward to taking care of you again.

March 13, 2026

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Employee Rating

The advisor Bryan was attentive and professional, however, the recall work took longer than any of us expected. Would it kill you to hire another mechanic or two? It was a VERY busy shop and I'm sure More

by raley0711
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wyatt

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Mar 16, 2026

Joe Machens Capital City Ford responded

Thanks for sharing your thoughts about your experience with Joe Machens Capital City Ford. We appreciate your business and hope to see you again soon!

March 13, 2026

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Employee Rating

Came in for a diagnostic on a transmission shutter. After having the car for three days and having my transmission and torque converter out they said my tires were the issue. My car still hard shifts. More

by Fisheralan325
Recommend Dealer
No

Other Employees Tagged: Bryan Wyatt

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Mar 19, 2026

Joe Machens Capital City Ford responded

We're sorry to hear about your experience, Alan, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. GSM - Harold Love hlove@machens.com

Mar 19, 2026

Joe Machens Capital City Ford responded

We're sorry to hear about your experience, Alan, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. GSM - Harold Love hlove@machens.com

March 07, 2026

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Employee Rating

They inform me of what was going on with my car. And what needs to be fixed More

by Luttle Lue
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wyatt

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Mar 07, 2026

Joe Machens Capital City Ford responded

It’s great to hear Bryan and our service team kept you updated on your Ford Escape and the repairs needed. Thank you for trusting us with your vehicle.

March 07, 2026

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Employee Rating

They took real good care of me and was very nice and kept me updated on my car More

by mysamr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Rodriguez, Michael Bateman, Ryen Hatfield, Eric Ahart, Mike Nowicki

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Mar 07, 2026

Joe Machens Capital City Ford responded

Hello, thank you for trusting our team with your Ford Escape. We’re glad to have kept you updated and provided attentive care. We look forward to serving you again.

March 03, 2026

Dealership Rating
Employee Rating

The Best in town would definitely recommend ford has always been the best around in Jefferson city More

by thomasbarker62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Rodriguez, Michael Bateman, Ryen Hatfield, Eric Ahart, Mike Nowicki

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Mar 04, 2026

Joe Machens Capital City Ford responded

It’s fantastic to hear you view our Ford service as the best in Jefferson City. Thank you for recommending us and we look forward to caring for your Ford again.

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