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Bryan Kufalk

Overview Reviews (104) Inventory (168)

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Bryan Kufalk

Service Advisor

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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4.8

104 Reviews

Overview Reviews (104) Inventory (168)

4.8

104 Reviews

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104 Reviews of Bryan Kufalk

September 02, 2025

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Employee Rating

we’re very professional and up-to-date with everything for my vehicle, I would recommend them to other people. for my vehicle, I would recommend them to other people. More

by KHELLENBRAND

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lucas Dendaas, Alyson Mohr, Chris Ziegler, Rob Jensen, Nathan Swan

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Sep 02, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Chad Ellis chad.ellis@russdarrow.com

August 28, 2025

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Employee Rating

Great! I was very happy with the service, and I also appreciated the Lyft ride to and from work. I was very happy with the service, and I also appreciated the Lyft ride to and from work. More

by amsydnor

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 28, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Chad Ellis chad.ellis@russdarrow.com

August 28, 2025

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Employee Rating

I have generally been very satisfied with both the sales and service staff. A special shout out to Rob Culp, the service dept manager. He's a real level headed guy. and service staff. A special shout out to Rob Culp, the service dept manager. He's a real level headed guy. More

by DJMURRAY1948

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert Kulp, Robert Phillips

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Aug 28, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing your thoughts about your experience with Rob and our team here at Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Chad Ellis chad.ellis@russdarrow.com

August 27, 2025

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Employee Rating

Polite, professional and attentive to my repair needs. Explaining the work required, parts needed and cost. Explaining the work required, parts needed and cost. More

by LANCE.OPTENBERG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lucas Dendaas, Alyson Mohr, Chris Ziegler, Rob Jensen, Nathan Swan

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Aug 27, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Chad Ellis chad.ellis@russdarrow.com

August 27, 2025

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Very kind, wonderful people who know what they are doing. Always answer any questions you may have. Always answer any questions you may have. More

by GFOSSHAGE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lucas Dendaas, Alyson Mohr, Chris Ziegler, Rob Jensen, Nathan Swan

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Aug 27, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Chad Ellis chad.ellis@russdarrow.com

August 23, 2025

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Great services, great staff, affordable services, very convenient location, quick appointments . I will recommend to others ! convenient location, quick appointments . I will recommend to others ! More

by THEMIS.FLORESRAMOS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alyson Mohr

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Aug 23, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

August 22, 2025

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Employee Rating

Friendly staff. Did let me know my service recall would take longer than I expected so I didn’t stay for the 3-4 hours needed Did let me know my service recall would take longer than I expected so I didn’t stay for the 3-4 hours needed More

by mitdalglei

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 22, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. Chad Ellis chad.ellis@russdarrow.com

August 20, 2025

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I had a positive experience. My salesman was Ben, and he was amazingly helpful during the whole experience! My salesman was Ben, and he was amazingly helpful during the whole experience! More

by KETS14

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adam Odor , Ben

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Aug 20, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Chad Ellis chad.ellis@russdarrow.com

August 16, 2025

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Employee Rating

We were stranded on our way home to Canada and Nate was so helpful, he and the tech worked diligently to help diagnose our Promaster to get us back on the road! Thank you so much for your help!! so helpful, he and the tech worked diligently to help diagnose our Promaster to get us back on the road! Thank you so much for your help!! More

by MCKENZIE.ROBERT23

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lucas Dendaas, Alyson Mohr, Chris Ziegler, Rob Jensen, Nathan Swan

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Aug 16, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Chad Ellis chad.ellis@russdarrow.com

August 16, 2025

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I can always count on service help there. That's why I get all my tough service done there. That's why I get all my tough service done there. More

by atomicchopperworks

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Aug 17, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Chad Ellis chad.ellis@russdarrow.com

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Bryan Kufalk

Service Advisor

Russ Darrow Chrysler Dodge Jeep RAM of Madison

104 Reviews of Bryan Kufalk

Dealership Inventory (168 Vehicles)

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