Brunno Nakamura | Page 4

I recently had moved from WA state to GA state to be closer to my Fiance's family as we just introduced our Daughter into the world. This resulted in me having to leave my car behind and search for a ne closer to my Fiance's family as we just introduced our Daughter into the world. This resulted in me having to leave my car behind and search for a new car. I had about 5 cars in mind and really didn't have any idea of what car I wanted out of the 5. I took an entire day to go to dealerships and talk to the sales staff to get a better idea of what car I wanted to purchase. My first stop was Mazda. Rick instantly greeted me at the door and was extremely nice right off the bat. Rick was not hesitant to let me test drive a CX30, and never during my time there did I feel pressured to purchase or provide an answer on if I wanted the car. It was very clear that Rick knew a lot about the car and could answer every question that I had. He was passionate about Mazda's and was just very fun to talk to. Rick instantly made me feel like this was the right car for me. I ended up going to 3 other dealerships that day and my experience was completely different than what I got with Rick. The other sale people at the other dealerships were extremely pushy with me, and made me feel uncomfortable. They also told me very little about the car I was interested in, and what they did tell me was just straight up wrong. I did my research before going so it was very uncomfortable when I called them out on their errors like the cars Horse Power, Torque, interior capabilities, etc. To sum up the above, I had the chance to work with 5-6 sale people at different dealerships (including another Mazda dealership) and Rick stood out from the rest by far. He called me but never pressured me, he asked great questions, was extremely patient with me, and also was very nice/caring to me during a time where I experienced some loss in the family. Rick seems like a great family man, a person who has been in the industry for a while, and a person who knows how to connect with his customers. Even during the awkward moments where we were waiting on paperwork, he was trying to get to know me better and just further proved to me that I made the right decision. I never once felt uncomfortable and I would 100% recommend Rick if you are in the market for a Mazda or just a car in general. Thanks again Rick for everything, and I appreciate the patience and time you had given me. I absolutely love my new Mazda and am so happy I decided on the CX30. More

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From the moment you walk in everyone is extremely willing to help you out. I’ve always worked with Mike Fresquez because he truly goes above and beyond for you. I highly recommend Mike for your next purchase to help you out. I’ve always worked with Mike Fresquez because he truly goes above and beyond for you. I highly recommend Mike for your next purchase More

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It was my first time buying a car and everyone was nice and understanding. It was a bit embarrassing calling the dealership to ask how to buy a new car, but Brunno was very nice and explained I could pay w and understanding. It was a bit embarrassing calling the dealership to ask how to buy a new car, but Brunno was very nice and explained I could pay with a personal check and it wasn't that daunting. He texted me his number and I made an appointment that day to head there and take a look at the CX5's. After test driving one I saw online I was ready to pull the trigger and we began the process. Derrick was our sales rep and he was super personable. I highly recommend. More

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Everyone was friendly and knowledgeable. They seemed genuinely interested in customer satisfaction. The car that we purchased was thoroughly washed and they placed a bow on it for a photo be They seemed genuinely interested in customer satisfaction. The car that we purchased was thoroughly washed and they placed a bow on it for a photo before we drove it off the lot. More

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My experience in purchasing my car was exceptional. Ivan, my sales representative, was professional and an expert salesman. Ivan, my sales representative, was professional and an expert salesman. More

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Seth was absolutely phenomenal, was very helpful and for is the price that we were looking for. Instead of playing games, he was fair, honest, and was a pleasure to work with. is the price that we were looking for. Instead of playing games, he was fair, honest, and was a pleasure to work with. More

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We love our new car! Everyone at Jim Ellis Mazda was very friendly and helpful. We arrived after work to complete our purchase and the staff stayed late in order to comp Everyone at Jim Ellis Mazda was very friendly and helpful. We arrived after work to complete our purchase and the staff stayed late in order to complete our purchase. Chase made sure we were comfortable with the car before we left and even followed up the next day to make sure everything was ok. More

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Marion was amazing from the time I contacted Jim Ellis Mazda. He even picked me up from my house as I didn’t have a car at the time. They found the best financing option for me and I am happy with my over Mazda. He even picked me up from my house as I didn’t have a car at the time. They found the best financing option for me and I am happy with my overall buying experience. Thank you! More

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Excellent experience with Jim Ellis Mazda in Marietta. It had been 16 years since we made our last car purchase and we really appreciated the no pressure attitude and willingness to answer questions. Mike It had been 16 years since we made our last car purchase and we really appreciated the no pressure attitude and willingness to answer questions. Mike was an excellent Sales person to work with. He really knew his product and his enthusiasm is infectious. We will service our vehicle at Jim Ellis Mazda and will recommend to anyone looking for a Mazda purchase. More

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Chase Rhodes was AMAZING! Very thorough and made me feel like I was making the best decision when purchasing a car . He took the time to go over all my options and truly has p Very thorough and made me feel like I was making the best decision when purchasing a car . He took the time to go over all my options and truly has phenomenal customer service ! Anyone else needs a car they should go to him !! More

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