Bruce Hanon
Bruce Hanon at Serra Ford Rochester Hills

Bruce Hanon

Business Manager

Serra Ford Rochester Hills

2890 South Rochester Road
Rochester Hills, MI 48307

5.0
33 Reviews
5.0

33 Reviews

Write a Review

33 Reviews of Bruce Hanon

March 27, 2026

Dealership Rating
Employee Rating

Really helpful, responsive, not pushy, helpful on questions. Very quick day of in the dealership More

by Dbudchuk4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Dyer

March 27, 2026

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Employee Rating

Quality staff - knowledgeable and extremely helpful. Bailey and her crew worked diligently to get me into the car I needed and wanted. More

by rev.greg.larsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Davis, Bailey Czuchaj

March 09, 2026

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Emily helped me find and purchase my F150. My experience with this dealership was the best I ever had at a dealership. They are all friendly and helpful through the entire process. I would rec More

by Mr. D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emily Sybert (sales department)

Mar 12, 2026

Serra Ford Rochester Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

March 04, 2026

Dealership Rating
Employee Rating

When I came in I found my salesman Bob Brani was gone from the dealership and I was a little disappointed. However I was pleased with my new salesman Lazer Voliaj. I was pleased with dealing with him a More

by javincent11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Brani, Lazer Volaj

Mar 08, 2026

Serra Ford Rochester Hills responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

March 03, 2026

Dealership Rating
Employee Rating

The new dealership is awesome, the folks are friendly and I love my new Ranger! Thanks Nick! More

by brolah4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Dyer

Mar 06, 2026

Serra Ford Rochester Hills responded

Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 03, 2026

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Employee Rating

Jeremy is very kind, caring and personable. He is very helpful in finding the vehicle that meets the clients needs and preferences. We appreciate all the help he has given us when choosing ou More

by Mgz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 07, 2026

Serra Ford Rochester Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

January 25, 2026

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Employee Rating

The sales team was great and made me a generous offer on my trade-in. Sebastian was very helpful in reviewing the features of my new 2026 Platinum Hybrid Escape. The car is amazing in so many ways - inter More

by Diana Davis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leka Gjokaj, Bruce Hanon, Sebastian Guerrero

Feb 07, 2026

Serra Ford Rochester Hills responded

Hi Diana, thank you so much for your positive comments about Serra Ford Rochester Hills! If you have any further questions, please give us a call. We're always happy to help!

January 21, 2026

Dealership Rating
Employee Rating

Mi primera impresión fue que el personal era muy amable, desde antes de entrar, con el primero que me encontré en la puerta me saludó amablemente y Brandon, el vendedor nos brindó muy buen servicio, nos ay More

by margaritacastro904
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Westrick

January 05, 2026

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Employee Rating

My experience with purchasing new vehicles with Brad Schiller has always been great. The whole team is very professional and friendly. Highly recommend them to anyone who is looking for a new Ford vehi More

by wangdongl
Recommend Dealer
Yes

Other Employees Tagged: Brad Schiller, Taylor Walker

Jan 07, 2026

Serra Ford Rochester Hills responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Serra Ford Rochester Hills for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

January 02, 2026

Dealership Rating
Employee Rating

Our experience with purchasing a new vehicle from Serra Ford was great. Bailey our sales representative did an amazing job throughout the buying process. Very professional and friendly staff. Highly recomm More

by jgrabinski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bailey Czuchaj

Jan 05, 2026

Serra Ford Rochester Hills responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

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