Brian Williams
Brian Williams at Tynan's Volkswagen

Brian Williams

Service Advisor

Tynan's Volkswagen

700 S Havana St
Aurora, CO 80012

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4.7
269 Reviews
4.7

269 Reviews

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269 Reviews of Brian Williams

July 31, 2025

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Had a dead battery and Brian got one installed very quickly. Great service as usual ! More

by Donna
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Recommend Dealer
Yes
Aug 01, 2025

Tynan's Volkswagen responded

Thank you for the kind words! We're so glad Brian was able to get you back on the road quickly. We truly appreciate your continued trust in us and are always here when you need us. Jacqueline Goldsboro -Customer Care Coordinator

July 31, 2025

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Service was prompt and explained fully. Staff is friendly and courteous. They even gave us a coupon price for service that day More

by ROCKNRONNIE71
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Recommend Dealer
Yes
Aug 01, 2025

Tynan's Volkswagen responded

Thank you for the great feedback! We’re happy to hear that our team provided prompt, courteous service and took the time to explain everything clearly. We're also glad we could apply a coupon and help save you a little that day. We truly appreciate your business and look forward to seeing you again! Jacqueline Goldsboro -Customer Care Coordinator

July 31, 2025

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From the time I walked in I felt welcomed. There were a lot of things wrong with the Jetta and he talked to me like I knew what I was talking about. Most laces I went to looked at me like she More

by ABMARTY
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Recommend Dealer
Yes

Other Employees Tagged: Rachide Reese, Ashley Aldredge

Aug 01, 2025

Tynan's Volkswagen responded

Thank you so much for sharing your experience! We’re thrilled to hear that you felt welcomed and respected throughout your visit. It’s incredibly important to us that every customer is treated with honesty, professionalism, and genuine care—regardless of what they drive or what they know about cars. We're glad we could help with your Jetta and make you feel heard. Please don’t hesitate to reach out if you need anything else! Jacqueline Goldsboro -Customer Care Coordinator

July 24, 2025

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Ashley went way Above what I've experienced with other dealers.. She kept me in the loop of what was going on and explained what was needed. In my opinion she kept in. Contact with the technician working More

by JD80481
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Recommend Dealer
Yes

Other Employees Tagged: Rachide Reese, Ashley Aldredge

Jul 25, 2025

Tynan's Volkswagen responded

Thank you so much for your thoughtful and enthusiastic review! We're thrilled to hear that Ashley provided such exceptional communication and care throughout your service visit, and that our technician took the time to clearly explain the work done on your Passat’s cruise control. Your kind words about our team mean the world to us. We’re proud to have such dedicated and knowledgeable people representing Tynan’s, and it’s wonderful to know your experience was “110%.” We truly appreciate your trust and support! Jacqueline Goldsboro - Customer Care Coordinator

July 19, 2025

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Ashley the rest of the team were very professional over the phone and in person. The process was very smooth and we were well informed throughout. More

by HAYDEN_SHWAB
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Recommend Dealer
Yes

Other Employees Tagged: Rachide Reese, Ashley Aldredge

Jul 21, 2025

Tynan's Volkswagen responded

Thank you, Hayden, for your kind words! We’re pleased to hear that Ashley and the rest of the team provided a smooth and professional experience, and that you felt informed throughout the process. We truly appreciate your feedback and look forward to serving you again in the future. Jacqueline Goldsboro - Customer Care Coordinator

July 18, 2025

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Brian Great Customer Service above and beyond. Very satisfy customer. Even though I live in Brighton Co. Like the Aurora location better. More

by Lisa Jackson
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Yes

July 17, 2025

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We have been customers for 15 years and have always had good service. We continue to be customers. More

by RBJESKE
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Recommend Dealer
Yes
Jul 18, 2025

Tynan's Volkswagen responded

Thank you for your continued loyalty over the past 15 years! We’re truly grateful for your trust and are so glad to hear you’ve consistently received good service. We look forward to serving you for many more years to come! Jacqueline Goldsboro -Customer Care Coordinator

July 15, 2025

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Brian and the team were fast, efficient and amazing! Thank you for your amazing service!! More

by J.C.GONZALEZ2002
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Recommend Dealer
Yes

Other Employees Tagged: Rachide Reese, Ashley Aldredge

Jul 17, 2025

Tynan's Volkswagen responded

Thank you so much for the kind words! We’re thrilled to hear that Brian and the team delivered fast, efficient, and amazing service. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

July 14, 2025

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Tynan has one of the best staffing ever both in sales and service. Great job!!!! More

by DELILAHSTHILL
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Recommend Dealer
Yes
Jul 15, 2025

Tynan's Volkswagen responded

Thank you so much, Delilah! We truly appreciate your kind words. Our team in both sales and service works hard to provide the best experience possible, and it's wonderful to hear that it shows. We look forward to continuing to serve you! Jacqueline Goldsboro - Customer Care Coordinator

July 11, 2025

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Work done accurate. Time frame given was on target. Issue was with payment. Vw/tynans website was offering the vw card for payment. Neither cashier or Brian was not awa More

by Jon
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Recommend Dealer
Yes

Other Employees Tagged: Cashier at service

Jul 14, 2025

Tynan's Volkswagen responded

Thank you for your feedback, Jon. We’re glad to hear the work was completed accurately and on schedule. We do, however, sincerely apologize for the confusion and inconvenience regarding the VW Service Credit Card promotion. Your experience highlights an important communication gap, and we’re addressing this internally to ensure our staff is fully informed moving forward. We truly appreciate you bringing this to our attention, and thank you for your patience and understanding. Jacqueline Goldsboro -Customer Care Coordinator

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