Brian West
Brian West at City Volkswagen of Highland

Brian West

Sales Associate

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

Contact Me
5.0
20 Reviews

Passionate about cars and dedicated to excellent customer service, I take pride in helping others with a positive attitude and attention to detail. Outside of work, my greatest joy comes from spending time with my wife and our two amazing daughters.

Dealership Experience

7 mos

Industry Experience

7 mos

Languages Spoken

English English

5.0

20 Reviews

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20 Reviews of Brian West

August 22, 2025

Dealership Rating
Employee Rating

Alex and Brendan were wonderful to work with. They got down to the point and made the buying experience feel faster. More

by FUENMAYOR07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 22, 2025

City Volkswagen of Highland responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Highland. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 01, 2025

Dealership Rating
Employee Rating

I love my Taos! Brian is so nice to work with definitely recommend him and will buy another car from him in the future! More

by garnerjanece
Recommend Dealer
Yes
Aug 01, 2025

City Volkswagen of Highland responded

Here at City Volkswagen of Highland, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 14, 2025

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I’ve purchased or leased several Volkswagen’s from City Volkswagen but first time I’ve worked with Brian West. He was open, straightforward, and answered all my questions, whether the answer was yes or no. More

by Mike McQuillen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Williams

Jul 14, 2025

City Volkswagen of Highland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 07, 2025

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Brian made this go quickly and smoothly and was direct with the costs and process. More

by robb_1404
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 07, 2025

City Volkswagen of Highland responded

Thank you, Robb! Brian and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Highland. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 28, 2025

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Great salesman and very helpful also quick and fast thank you so much for my new car More

by analexander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 28, 2025

City Volkswagen of Highland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 07, 2025

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City VW was a pleasure to work with. They were very transparent and when there was an oversight in their part in our purchase, they went above and beyond to make it right. More

by bloodflower39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Williams

Jun 07, 2025

City Volkswagen of Highland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 02, 2025

Dealership Rating
Employee Rating

Brian West was awesome. Got my deal and got in and out! Highly recommended. Thanks Brian? More

by djackson90210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 02, 2025

City Volkswagen of Highland responded

Here at City Volkswagen of Highland, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 30, 2025

Dealership Rating
Employee Rating

I came in not expecting to make a deal, but I was blown away by the way Brian handled everything. He took the time to really break down the numbers and explain all the car’s features in a way that made sen More

by Fpapen123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2025

City Volkswagen of Highland responded

Thanks for sharing about your experience with City Volkswagen of Highland. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 24, 2025

Dealership Rating
Employee Rating

Brian West was very helpful in my car buying process. He is very knowledgeable of Volkswagen products and was very helpful during the negotiation process. I would highly recommend him to someone looking More

by jennifer.coble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 25, 2025

City Volkswagen of Highland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 23, 2025

Dealership Rating
Employee Rating

Visited tons of dealerships and Brian West was by far the best salesperson of them all!! Very knowledgeable about cars and makes you feel at home! Thanks Brian, for a wonderful experience!! More

by Kari_dillner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2025

City Volkswagen of Highland responded

Hi Kari: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Highland! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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