Brian West

TOOK MY CAR THERE 3 TIMES IN 2 WEEKS AND ITS STILL NOT FIXED! ITS WORSE! IT MAKES NOISE WHEN I STOP AND ALL THEY CAN SAY IS ITS TGE WEATHER! IT IS NOT!,MY CAR HAS GOTTEN WORSW SINCE I BROUGHT IT THERE! HO FIXED! ITS WORSE! IT MAKES NOISE WHEN I STOP AND ALL THEY CAN SAY IS ITS TGE WEATHER! IT IS NOT!,MY CAR HAS GOTTEN WORSW SINCE I BROUGHT IT THERE! HORRIBLE EXPERIENCE WITH NO SOLUTION UNLESS I GIVE THEM MONEY I DONT HAVE More

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I was communicating through text so that I wouldn't have to spend many hours at the dealership. Get there, the car that were transferring still hadn't arrived even though I was told it would be there hours to spend many hours at the dealership. Get there, the car that were transferring still hadn't arrived even though I was told it would be there hours before..because the vehicle wasn't there they wanted me to walk the lot and see if there was anything else I might want. I told them before making the appt that my son had a game that and I only had 2 hours, it definitely took longer than that. Which is why I was trying to do as much as I could through text/emails. I would just appreciate honesty through the whole process, especially when I was communicating exactly what I wanted and willing to do, don't try to up sale and keep me there longer than needed! Then I had to track them down multiple times just to get my paperwork to take to the BMV since I never received it in the mail. More

by NICOLES8605 Verified Customer Verified Customer

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Lameisha was so helpful and personable! Would definitely recommend! Very smooth process of buying a car. Would definitely recommend! Very smooth process of buying a car. More

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Joe lebuc the sales man was so nice and he explain everything to me as far as the process everything to me as far as the process More

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Alex and Brendan were wonderful to work with. They got down to the point and made the buying experience feel faster. They got down to the point and made the buying experience feel faster. More

by FUENMAYOR07 Verified Customer Verified Customer

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I love my Taos! Brian is so nice to work with definitely recommend him and will buy another car from him in the future! Brian is so nice to work with definitely recommend him and will buy another car from him in the future! More

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I’ve purchased or leased several Volkswagen’s from City Volkswagen but first time I’ve worked with Brian West. He was open, straightforward, and answered all my questions, whether the answer was yes or no. Volkswagen but first time I’ve worked with Brian West. He was open, straightforward, and answered all my questions, whether the answer was yes or no. If Brian didn’t know the answer, he would ask. I felt like Brian was working on my behalf & representing me to his Management Team. Anthony Williams was also very helpful explaining all the financial details of the transaction! I’ve had really good experiences working with City Volkswagen throughout the years they’ve been open in Highland, IN and would highly recommend them to anyone interested in a Volkswagen! Brian West did very well in helping me get into the vehicle I wanted, painlessly and expeditiously! If looking for a new Volkswagen, look Brian up and he’ll be happy to assist you! Mike McQuillen More

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Brian made this go quickly and smoothly and was direct with the costs and process. with the costs and process. More

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Great salesman and very helpful also quick and fast thank you so much for my new car you so much for my new car More

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City VW was a pleasure to work with. They were very transparent and when there was an oversight in their part in our purchase, they went above and beyond to make it right. They were very transparent and when there was an oversight in their part in our purchase, they went above and beyond to make it right. More

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