Brian Short

DO NOT TAKE YOUR VEHICLE TO SERVICE HERE, They do a horrible job, they dont pay attention to the work they do, they have lazy incompetent employees, They dont honor warranties, and they dont own they o horrible job, they dont pay attention to the work they do, they have lazy incompetent employees, They dont honor warranties, and they dont own they own employees mistakes, they ruined my vehicle accessory that cost me over $1600 and kept my vehicle for 3 days without getting any work done. SAVE YOURSELF A HEADACHE AND DO NOT TAKE YOUR BUSINESS TO FINDLAY TOYOTA SERVICE DEPARTMENT. More

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Brian Short, Service Manager, was so helpful explaining to me the different types of extended warranty options for my 4Runner. It was a simple process and he answered all of my questions. Will definitely to me the different types of extended warranty options for my 4Runner. It was a simple process and he answered all of my questions. Will definitely go to Findlay Toyota for all of my 4Runner needs due to Brian's helpfulness and knowledge. More

by dmp87 Verified Customer Verified Customer

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Very nice staff and I received great service from Brian and Xavier ay my appointment. and Xavier ay my appointment. More

by DIBO1 Verified Customer Verified Customer

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Tim McFadden is a great service advisor. Some of the techs need more supervision but Tim made sure the issue was resolved. Some of the techs need more supervision but Tim made sure the issue was resolved. More

by FLASHYG0RDON1 Verified Customer Verified Customer

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I bought my car in July 2024. Brought it in for its first 5000 mile maintenance and the tech/workers destroyed my white leather interior which was then “detailed” by the Toyota de Brought it in for its first 5000 mile maintenance and the tech/workers destroyed my white leather interior which was then “detailed” by the Toyota detailers 6+ times to try and make it right. More

by whiteleather24 Verified Customer Verified Customer

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Let’s just start it off by saying Brain Short is the MAN! !!! He took care of everything on my 2023 Camry XSE Hybrid. Brian and his whole team went above and beyond to make me happy. Brian is a straight up n !!! He took care of everything on my 2023 Camry XSE Hybrid. Brian and his whole team went above and beyond to make me happy. Brian is a straight up no non sense guy just like myself. Thank you Brain and thank you service team Findlay Toyota…. I also have to say the KING of making everything right was Mr John Barr!!!!! This dude went totally above and beyond for my deal and the service that was needed. Another stand up straight forward gentleman. Once again John thank you again I know it was tough but you made it happen. And I can’t forget my salesman Eshaq thank bro I know I was a hard xxx but you are definitely a strong man to deal with my crap. I’m really lost for words this place is awesome!!!!!!! More

by Dkoy22hotmail.com Verified Customer Verified Customer

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Dealership damaged my wheels. The service manager stepped in and had them repaired. They also initially damaged and rounded out my lug nuts. The service manager stepped in and had them repaired. They also initially damaged and rounded out my lug nuts. More

by TONYNGOuc Verified Customer Verified Customer

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Excellent service was in and out in a yiffy always great service thanks for the great turn around tome service thanks for the great turn around tome More

by DDRYNESS Verified Customer Verified Customer

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They figured out my car's problem when 5 other dealerships couldn't. They treated my dog like gold dealerships couldn't. They treated my dog like gold More

by deansable Verified Customer Verified Customer

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Th dealership has the customer concerns first. Very knowledge employees. Everyone was very helpful during the wait. Very knowledge employees. Everyone was very helpful during the wait. More

by zanegray99 Verified Customer Verified Customer

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