

326 Reviews
Write a Review326 Reviews of Brian McCoy
May 16, 2025
Read before you buy I purchased a 2023 GLC300 brand new from this dealership. For over a year and a half I had a loud bang coming from my breaks. I was told it was a design flaw and that they can do nothin from this dealership. For over a year and a half I had a loud bang coming from my breaks. I was told it was a design flaw and that they can do nothing about it. How can a premium brand or any brand feel it is ok for a new car owner to have this issue. I will have to hear a loud bang every time I initially move my car. They are ok with this. They told me all there cars do that now. So, I caution you to get in writing that this issue is has been fixed in your new model. If you can't get that I would not buy the car. It is crazy that they don't care. More
Other Employees Tagged: Arno Orsini, Thomas Knobloch Sr., George Wilkening
April 07, 2025
Front desk. Svc mgr. technicians. The entire svc dept goes above and beyond to please. Great atmosphere. Clean. Friendly. Courteous. Knowledgeable. This Svc mgr. technicians. The entire svc dept goes above and beyond to please. Great atmosphere. Clean. Friendly. Courteous. Knowledgeable. This is the place to go for service if you have a MB. More
Other Employees Tagged: Nicholas Aberin, Maria Agabiti, Robert John Lisi
April 06, 2025
Excellent sales and service department. Great selection of sprinters on site with most options installed. Great selection of sprinters on site with most options installed. More
Other Employees Tagged: Ruben Lebron, Lauren Berger, Oleksandr Cherepania
March 10, 2025
I am very satisfied with the service here at Mercedes Princeton. I strongly recommended Brian (service advisor) for guidance. He has provided me an excellent service with clear instructions. Princeton. I strongly recommended Brian (service advisor) for guidance. He has provided me an excellent service with clear instructions. More
February 19, 2025
Excellent customer service by Brian Mccoy. Very helpful and detailed explanation given. Brian kept in touch till vehicle delivered and was so courteous Very helpful and detailed explanation given. Brian kept in touch till vehicle delivered and was so courteous More
Other Employees Tagged: no one else
February 14, 2025
The service team member was professional and knowledgeable, clearly explaining what needed to be done to my vehicle and how long it would take. They took the time to address all my concerns and knowledgeable, clearly explaining what needed to be done to my vehicle and how long it would take. They took the time to address all my concerns and even gave me updates throughout the process. More
February 05, 2025
Robt in cust svc, puneet in sales, Brian and nick in service. And the entire back office support team. All rock stars. Hard to find another team that tries harder to please the customer. If you’re sh service. And the entire back office support team. All rock stars. Hard to find another team that tries harder to please the customer. If you’re shopping for a MB, you have to stop at Princeton. More
Other Employees Tagged: Thomas Knobloch Sr., George Wilkening, Tarissa Rinier, Robert John Lisi, Puneet Kapoor, Lauren Berger, Nicholas Aberin, Robert John Lisi