Brian McCoy
Brian McCoy at Mercedes-Benz of Princeton

Brian McCoy

Asst. Service Manager

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.9
344 Reviews
4.9

344 Reviews

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344 Reviews of Brian McCoy

January 29, 2026

Dealership Rating
Employee Rating

A++++ experience at the dealership servicing my CLA250. From check-in to pickup, everything was smooth and professional. The service team was knowledgeable, communicative, and made sure all my questions we More

by Platham4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 25, 2026

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Brian McCoy is a great Service Advisor and truly represents Customer 1 throughout the Service experience! More

by DJW131
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Linda Tague, Michael D. Hoehman

Jan 28, 2026

Mercedes-Benz of Princeton responded

We’re thrilled to hear that your Mercedes-Benz service experience with Brian was a great success! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

January 05, 2026

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I have purchased three vehicles from Princeton Mercedes and directly worked with Tom Knobloch Jr. Tom is always very helpful, knowledgeable and professional. The buying process has always gone smoothly and More

by Henckena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2026

Mercedes-Benz of Princeton responded

We’re thrilled to hear that your Mercedes-Benz sales experience was a success! Thank you so much for the kind review — it truly means a lot to us! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

December 20, 2025

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Service is always responsive and Brian always keeps me up to date on status while my car is being serviced. More

by JenN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Mercedes-Benz of Princeton responded

We’re thrilled to hear that your Mercedes-Benz service experience with Brian was a great success! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

December 01, 2025

Dealership Rating
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Been a customer for over 25 years and bought multiple cars. The sales and service staff has been nothing but exceptional. More

by MAHESH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Knobloch Jr.

Dec 02, 2025

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

November 16, 2025

Dealership Rating
Employee Rating

Good service, high prices for service, loaner cars are a big plus. Brian McCoy is great. More

by vpechota
Recommend Dealer
Yes
Nov 18, 2025

Mercedes-Benz of Princeton responded

We’re thrilled to hear that your Mercedes-Benz service experience with Brian was a success! Thank you so much for the kind review! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

October 16, 2025

Dealership Rating
Employee Rating

Service is great. Front desk, mgrs and technicians. Brought my car in for a recall. 30 min - in and out. Everyone pleasant and courteous as usual. More

by Big Dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Aberin

Oct 22, 2025

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly!!! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

September 22, 2025

Dealership Rating
Employee Rating

I’ve been using Princeton Mercedes for a number of years and they are always very professional and efficient. It’s always been a very pleasant experience. More

by Khalatnikov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Hirtler

Sep 23, 2025

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

August 25, 2025

Dealership Rating
Employee Rating

Mercedes-Benz of Princeton took great care of my dad for decades and continues to as I drive his last car and beyond. Thank you especially to Victor Rivera. More

by Chris M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Hirtler, Victor Rivera

Sep 03, 2025

Mercedes-Benz of Princeton responded

Providing outstanding customer care with a smile is always a top priority!~ Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 16, 2025

Dealership Rating
Employee Rating

Everyone is very polite and competent, from the check in desk to all of the service reps. They explain in detail what they will be doing to your car. I know my car is in good hands and will be ready for pic More

by cliffstanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2025

Mercedes-Benz of Princeton responded

We’re thrilled to hear that your Mercedes-Benz service experience was a great success! Thank you for the kind and thoughtful review — we truly appreciate it! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

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