Brian McCoy
Brian McCoy at Mercedes-Benz of Princeton

Brian McCoy

Asst. Service Manager

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.9
336 Reviews
4.9

336 Reviews

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336 Reviews of Brian McCoy

August 25, 2025

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Employee Rating

Mercedes-Benz of Princeton took great care of my dad for decades and continues to as I drive his last car and beyond. Thank you especially to Victor Rivera. More

by Chris M.
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeffery Hirtler, Victor Rivera

August 16, 2025

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Everyone is very polite and competent, from the check in desk to all of the service reps. They explain in detail what they will be doing to your car. I know my car is in good hands and will be ready for pic More

by cliffstanley
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 23, 2025

Mercedes-Benz of Princeton responded

We’re thrilled to hear that your Mercedes-Benz service experience was a great success! Thank you for the kind and thoughtful review — we truly appreciate it! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

August 10, 2025

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Super helpful, kind, and patient. Walked me through all the amazing new features of my car so I left feeling comfortable and confident in the new car! More

by beatrice.casey
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Recommend Dealer
Yes

Other Employees Tagged: Arno Orsini, Robert John Lisi

Aug 12, 2025

Mercedes-Benz of Princeton responded

Thank you so much for your thoughtful feedback! It means a great deal to us. At Mercedes-Benz of Princeton, our team is committed to delivering an outstanding experience for every client, and we’re delighted to know your visit reflected that. Your support is truly appreciated! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

August 09, 2025

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The best and help me. I enjoyed the service experience. Will go back again. Thank you. More

by mjacon73
Service Price Transparency
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Recommend Dealer
Yes
Aug 12, 2025

Mercedes-Benz of Princeton responded

We’re thrilled to hear you had a great experience with the Mercedes-Benz of Princeton team! Wishing you safe and enjoyable drives — we look forward to seeing you again soon. Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

July 21, 2025

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I am satisfy with service and sale person. Also waiting period was less. They have for to clean car, I have informed sales person to clean car and taking care off soon. More

by bhadreshshah1
Recommend Dealer
Yes
Jul 22, 2025

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 21, 2025

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Great service. Knowledgeable. Courteous. Pleasant. Goes out of their way for customers. Service. Sales. Support staff are all top notch. A must stop if you’r More

by Big Dog
Service Price Transparency
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Recommend Dealer
Yes
Jul 22, 2025

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our service, concierge, and sales teams! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 20, 2025

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Have been dealing with Princeton Mercedes for nearly 30 years and have been very satisfied More

by wichita lineman
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Recommend Dealer
Yes
Jul 22, 2025

Mercedes-Benz of Princeton responded

Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 17, 2025

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I bought my first E class at MB Princeton 25 years ago. Arno Orsini was my sales rep then and again last week when I drove home in my new 2025 E. It was my 6th new E since 2000 and the best car buying ex More

by MercedesMaurice
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Arno Orsini

Jun 20, 2025

Mercedes-Benz of Princeton responded

Thank you for your stellar review! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 06, 2025

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Employee Rating

It was easy to schedule the appointment. The wait time during the repair was very reasonable. I was kept appraised of the progress while I waited. I also appreciate the car wash. More

by tolexa
Service Price Transparency
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Recommend Dealer
Yes
Jun 07, 2025

Mercedes-Benz of Princeton responded

Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 29, 2025

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Overall, I’m very pleased with the service I received, and I highly recommend Brian McCoy, if you're looking for someone knowledgeable and reliable. More

by Ven
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2025

Mercedes-Benz of Princeton responded

Thank you for your wonderful review! We truly appreciate your trust and your business. Should you have any questions or concerns in the future, we're always here to help. Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

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