Brian Jones
Brian Jones at Greenway Kia West

Brian Jones

Service Advisor

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

4.9
81 Reviews
4.9

81 Reviews

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81 Reviews of Brian Jones

August 24, 2025

Dealership Rating
Employee Rating

Servicio,exelente,professionalismo,atencion Eficiencia,asesoria,cumplimiento, Atencion,especializada,consejeria de possible fallas Revision del carro y su asesoria en los coatos ,tiempos de eje More

by wgac16
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

August 24, 2025

Dealership Rating
Employee Rating

I really appreciated the updated system where I get pictures and audio of what’s been done to my car. Very helpful! More

by yeraidintavarez
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

August 24, 2025

Dealership Rating
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I have always been very well attended to, and that is why I always return to have my car serviced. More

by jaquemoura.usa
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paula Chavez

August 21, 2025

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Brian was super helpful with our van's service process. He explained the process perfectly and it was ready ahead of time. More

by unamuno42
Service Price Transparency
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Recommend Dealer
Yes

August 21, 2025

Dealership Rating
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The service was excellent, fast, professional, and of good quality. The staff was very friendly and attentive. More

by Juan David
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

August 20, 2025

Dealership Rating
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My Kia had a problem, they fixed it! Brian communicated via text and call and was available at the moment or soon after. More

by Santiago.perez2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony Nguyen

August 19, 2025

Dealership Rating
Employee Rating

Everyone was super king and professional! I always fill helped taking my car for maintenance! Great team! More

by moni-k-mc
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

August 17, 2025

Dealership Rating
Employee Rating

Everyone at greenway Kia is always nice and caring. They always make sure you’re taken care of when you bring your vehicle in for service. More

by DIGIANNANTONIJ89
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Foster

August 15, 2025

Dealership Rating
Employee Rating

Brian was extremely helpful with my car situation, He went above and beyond my expectations!! More

by courtneythornton1001
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 16, 2025

Greenway Kia West responded

Courtney, thank you for sharing your experience. We’re thrilled to hear Brian went above and beyond to help with your car situation. I’ll be sure to recognize him for his outstanding service. We look forward to assisting you again at Greenway Kia West. — Mark Foster, Service Manager | markfoster@greenwayauto.com

August 14, 2025

Dealership Rating
Employee Rating

Not the nicest auto dealership I’ve visited. Brian was nice to deal with but the condition of the service area including the customer waiting area were not the nicest More

by Larry.luteran
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2025

Greenway Kia West responded

Thank you for your feedback, Larry. I’m glad to hear Brian provided good service, but I’m sorry the condition of our service and waiting areas didn’t meet expectations. I’ll review this with our team to make improvements. If you’d like to share more details, please contact me at markfoster@greenwayauto.com. — Mark Foster, Service Manager

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