Brian Jones
Brian Jones at Greenway Kia West

Brian Jones

Service Advisor

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

4.8
210 Reviews
4.8

210 Reviews

Write a Review

210 Reviews of Brian Jones

March 28, 2026

Dealership Rating
Employee Rating

Great communication and updates on my car . I would choose Kia all the time! Thanks More

by JAHBREYIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy, Tony Nguyen

March 21, 2026

Dealership Rating
Employee Rating

Excellent, efficient, accommodating and professional. Also very timely with the job. I was totally happy with the service. More

by MARIA.ORTIZ48
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

Mar 28, 2026

Greenway Kia West responded

Thank you for the wonderful 5-star review, Maria! We are so pleased to hear that your experience at Greenway Kia West was excellent, efficient, and professional from start to finish. It is a top priority for us to be accommodating and timely with our work, ensuring our neighbors in Orlando, Ocoee, and across Central Florida can get back on the road quickly and safely. Knowing you were "totally happy" with the service truly means the world to our team. I will be sure to share your kind words with our service technicians and advisors! We look forward to welcoming you back for your next maintenance milestone! Mark Foster Service Manager

March 18, 2026

Dealership Rating
Employee Rating

It was really easy to get the appointment. The service process was relatively quick and efficient with great communication throughout. I'm satisfied. More

by KERRYWILS9901
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

Mar 28, 2026

Greenway Kia West responded

Thank you for the 5-star review, Kerry! We are so pleased to hear that your experience at Greenway Kia West was smooth, from the ease of scheduling your appointment to the quick and efficient service. Providing great communication throughout the entire process is a top priority for our team, and we are glad to know you felt well-informed and satisfied. It is our goal to make every visit as seamless as possible for our neighbors in Orlando, Ocoee, and across Central Florida! I will be sure to share your positive feedback with our entire service department. We look forward to welcoming you back for your next maintenance milestone! Mark Foster Service Manager

March 18, 2026

Dealership Rating
Employee Rating

Muy excelente servicio buen trato con los usuarios, excelente amabilidad hospitalidad y sobre todo la entrega del vehículo en poco tiempo More

by Erycastellano2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2026

Greenway Kia West responded

Muchas gracias por su reseña de 5 estrellas, Ery! Nos alegra mucho saber que recibió un excelente servicio y un trato amable durante su visita a Greenway Kia West. Para nosotros es una prioridad brindar hospitalidad y eficiencia a todos nuestros vecinos de Orlando, Ocoee y áreas cercanas de Florida Central. Nos da mucho gusto que la entrega de su vehículo fuera rápida y de su total agrado. ¡Compartiré sus amables palabras con todo nuestro equipo de servicio! Esperamos verle de nuevo pronto para su próximo mantenimiento preventivo. Mark Foster Service Manager

March 18, 2026

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Employee Rating

Desde mi punto de vistas tienen muy buena atención al cliente y un excelente servicio More

by Erycastellano2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2026

Greenway Kia West responded

Muchas gracias por su reseña de 5 estrellas, Ery. Nos alegra mucho saber que, desde su punto de vista, recibió una muy buena atención al cliente y un excelente servicio en Greenway Kia West. Nuestra prioridad es brindar una experiencia profesional y hospitalaria a todos nuestros vecinos de Orlando, Ocoee y el centro de la Florida. Compartiré sus amables palabras con todo nuestro equipo, ya que nos motiva a seguir ofreciendo lo mejor en cada visita. ¡Esperamos verle pronto para su próximo mantenimiento! Anas Lazaar General Manager

March 14, 2026

Dealership Rating
Employee Rating

I’m so happy that yall fix my car im the most happiest thank yall so much.Brian your the truth buddy. More

by Dianewilson3434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2026

Greenway Kia West responded

Thank you for the 5-star review, Diane! We are so happy to hear that your car is back in top shape and that you're leaving Greenway Kia West as the "happiest" customer. It is wonderful to know that Brian took such great care of you—he truly is a star on our team! Providing that kind of "truth" and reliable service for our neighbors in Orlando, Ocoee, and across Central Florida is exactly what we aim for every day. I will be sure to share your enthusiastic shout-out with Brian and the rest of the service department. We look forward to seeing you again for your next maintenance visit! Mark Foster Service Manager

March 13, 2026

Dealership Rating
Employee Rating

This dealership is my service center of choice. The facility is clean, services are done on time and customer service is top-notch. More

by Kevin B.
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

Mar 14, 2026

Greenway Kia West responded

Thank you for your review and for making our facility your service center of choice. We are proud to provide top-notch customer service and ensuring maintenance is completed on time for our guests in Orlando and Winter Garden. It is great to hear you enjoyed our clean environment. We look forward to seeing you again for your next visit to Greenway Kia West. Mark Foster Service Manager

March 13, 2026

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Employee Rating

Brian Jones went above and beyond to make sure everything was good. I was very happy with the service as always More

by cemediva1
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

Mar 14, 2026

Greenway Kia West responded

Thank you for sharing your experience at Greenway Kia West. We are proud to provide excellent customer service for our guests in Orlando and Winter Garden. I will be sure to share your praise with Brian Jones for going above and beyond to ensure you were happy with your visit. We look forward to seeing you again for your next service. Mark Foster Service Manager

March 12, 2026

Dealership Rating
Employee Rating

Brian is very helpful and honest and he took care of a me as professional as I would expect,thank you Brian. More

by greatgrazljg
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

Mar 14, 2026

Greenway Kia West responded

Thank you for sharing your positive experience at Greenway Kia West! We are thrilled to hear that Brian provided the helpful, honest, and professional service you deserve. Our team takes great pride in delivering top-tier care to our guests in Winter Garden and Clermont, and I will be sure to pass along your kind words to Brian. We look forward to seeing you again for your next maintenance visit! Mark Foster Service Manager

March 10, 2026

Dealership Rating
Employee Rating

No problem with the service. Very professional and courteous. Explained everything and kept his word about the time. More

by KBIVORY169
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

Mar 14, 2026

Greenway Kia West responded

Thank you for sharing your positive experience at Greenway Kia West! We are thrilled to hear that our service was professional, courteous, and completed right on schedule. Keeping our word on timing and providing clear explanations are top priorities for our team in Winter Garden. We take great pride in delivering reliable maintenance for the Clermont community, and we look forward to seeing you again for your next visit! Mark Foster Service Manager

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