Brian Hall
Brian Hall at BMW of Catonsville

Brian Hall

Service Advisor

BMW of Catonsville

6700 Baltimore National Pike
Baltimore, MD 21228

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1 Review of Brian Hall

July 07, 2025

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Avoid this dealership AT ALL COSTS. They have the worst customer service I’ve ever experienced in 20 years. The incompetence is primarily due to a service manager named Mike Winter, who More

by arief.alex
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Recommend Dealer
No
Jul 09, 2025

BMW of Catonsville responded

arief.alex, Thank you for taking the time to speak with our General Manager, Joanna McCarthy, and for giving us the opportunity to learn more about your visit. We apologize that the level of communication did not meet your expectations and we have since spoken with our team about your experience. We would greatly appreciate the opportunity work with you again and show you the level of customer service that you expect and deserve. If you would like to give us another chance, please reach out to Joanna directly at 410-818-3356 or jmccarthy@mileone.com to schedule your appointment. Thank you.

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