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Dealership Experience
23 yrs, 2 mos
Industry Experience
23 yrs, 2 mos
Specialties & Trainings
Jaguar Guild Member, Master Certified Sales 2012
Jaguar Guild Member, Master Certified Service Advisor 2006
30 Reviews
Write a Review30 Reviews of Brian Cupler
July 21, 2025
Was very transparent about the car and damages. Willing to help out with problems even after purchase went through Willing to help out with problems even after purchase went through More
Other Employees Tagged: Mike Alcodray
July 20, 2025
Absolutely outstanding service from start to finish. The staff was knowledgeable, honest, and genuinely cared about my needs. They made the entire process smooth, transparent, and pressure-free. What st The staff was knowledgeable, honest, and genuinely cared about my needs. They made the entire process smooth, transparent, and pressure-free. What stood out most was their attention to detail and clear communication throughout. I highly recommend this dealership to anyone looking for quality vehicles and top-tier customer service. 5/5 stars, without a doubt. More
Other Employees Tagged: Mak Makky, Moe Salha, Mike Alcodray
May 30, 2025
Mo did a great job. Very easy to work with. Excellent customer care. 10/10 Very easy to work with. Excellent customer care. 10/10 More
Other Employees Tagged: Moe Salha, Mike Alcodray
April 22, 2025
The entire dealer experience was top notch. Moe is professional, knowledgeable, and great at communicating. Moe is professional, knowledgeable, and great at communicating. More
Other Employees Tagged: Moe Salha, Mike Alcodray
October 10, 2024
The staff at Land Rover Troy was amazing & friendly. Everyone was smiling & having a good time while working. Everyone was smiling & having a good time while working. More
Other Employees Tagged: Mak Makky, Mike Golembiewski, Sammi Naoum, Jordan Argyle, Daniel Smith, Moe Salha , Michael Gauthier, Desiree Madden
April 29, 2024
April 25, 2024
Very happy with the staff. Everyone was extremely helpful and friendly. Beautiful showroom with a large selection of vehicles. Smooth process. I will be a repeat customer and r Everyone was extremely helpful and friendly. Beautiful showroom with a large selection of vehicles. Smooth process. I will be a repeat customer and recommend them to my friends and family. More
Other Employees Tagged: Mak Makky, Sammi Naoum, Moe Salha , Michael Gauthier, James Wawrzyniak
March 07, 2024
I already publish my review about the purchasing experience an it was great, unfortunately after 1 month of owning the used vehicle I purchased from this dealer I got a little disappointed with my o experience an it was great, unfortunately after 1 month of owning the used vehicle I purchased from this dealer I got a little disappointed with my ownership experience, here the reasons and my advice for future customers, hopefully this can save headaches an money from costly repairs. I experienced multiple issues that could’ve been found during initial inspection, some of them very evident some others not so evident but from my perspective those are part of the inspection process. My advice to future customers: 1) ask the sales person to do not warm up the car, you can hear a lot during cold starts. 2) do not assume the dealer checked everything, include simple things on your checks, such as wipers, coolant level, brake pads, air conditioning system, etc. take you time to check everything in detail because once you are out the door it becomes you problem. 3) make sure you get service records if available, if the vehicle was tuned of modified ask the dealer they still can contact the previous owner, specially if you are not sure what tuning was done an what modifications were done that you need to care about. 4) ask the dealer they made any repair after they received the vehicle from previous owner. I hope this review helps future customers that want to get used vehicles specially from dealerships. I will recommend this dealership but they have areas to improve on their used vehicles quality standards, specially for a premium brand. More
Other Employees Tagged: Moe Salha , Johnny Cunningham, Michael Gauthier




