Brian Bates

Best dealership around! They have a new service manager and he is really making it even better than it was. I priced other dealers and they give you top notch service, very They have a new service manager and he is really making it even better than it was. I priced other dealers and they give you top notch service, very updated waiting room with tons of free snacks at affordable prices! Will be telling everyone to take their vehicle to Kenny Ross Subaru! Thank you! More

by NORM0030 Verified Customer Verified Customer

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I would never recommend this place. I went in for an oil change and a tire rotation. They told me my air filter and cabin filter were dirty. They didn’t tell me it was 170 dollars to re I went in for an oil change and a tire rotation. They told me my air filter and cabin filter were dirty. They didn’t tell me it was 170 dollars to replace it and only found out till I got the bill I would never of had it done if I knew the price air filters air very simple to change. These people are crooks. More

by GROCHOWASKINEIL Verified Customer Verified Customer

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There was an error made by the service department's pricing on my bill. Brian Bates ,(Kenny Ross Subaru's service manager), quickly fixed the problem and corrected the error. I fell this shows a lot of pricing on my bill. Brian Bates ,(Kenny Ross Subaru's service manager), quickly fixed the problem and corrected the error. I fell this shows a lot of commitment to do a great job and service to their customers. The service and time it was done in was great. More

by DBCLESTER Verified Customer Verified Customer

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Easy to deal with. Service is top notch, easy to get appointment. Brian is great to work with Service is top notch, easy to get appointment. Brian is great to work with More

by JANICEKEM Verified Customer Verified Customer

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Efficient, courteous service. Repair was covered by warranty; loaner car was more than appreciated. Great teamwork -- noticed some servicemen helping a colleague on a busy day. Repair was covered by warranty; loaner car was more than appreciated. Great teamwork -- noticed some servicemen helping a colleague on a busy day. More

by lsfumea Verified Customer Verified Customer

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I was told exactly what was going to be done to my car and what it would cost before any work started. After the work was completed, they suggested a few items that could be done to my car to make it bett and what it would cost before any work started. After the work was completed, they suggested a few items that could be done to my car to make it better and I had the choice of accepting or rejecting their suggestions. Overall, it was a very pleasant experience. I would not hesitate to return to Kenny Ross for any repair work I may need in the future. More

by BUD201 Verified Customer Verified Customer

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The customer service has always been immaculate I never feel pressured to do anything there everyone does there job exceptionally well and I always get the best advice and help with my vehicle feel pressured to do anything there everyone does there job exceptionally well and I always get the best advice and help with my vehicle More

by HUNTEROHARA Verified Customer Verified Customer

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Very pleasant and professional service. The waiting area was clean and well-stocked with coffee and free food. The waiting area was clean and well-stocked with coffee and free food. More

by MCGAFFT3 Verified Customer Verified Customer

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