Brian Baker | Page 7

Service advisor is great. Unfortunately my car was forgotten about when I brought it in for service. I Was told the repair would more than likely be done the same day I droppe Unfortunately my car was forgotten about when I brought it in for service. I Was told the repair would more than likely be done the same day I dropped it off, but they didn’t start working on my vehicle until mid-day of the following day, apparently it kept getting re-assigned to different technicians. It was a bit frustrating having to be without my car for 2 days for what was a 1-2 hour repair. More

by JCETHRIDGE Verified Customer Verified Customer

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Always responsive Good customer service over all customer satisfaction is his goal. Thank you from city of Atlanta fleet services customer satisfaction is his goal. Thank you from city of Atlanta fleet services More

by ADAM.MOHABBAT Verified Customer Verified Customer

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What kind of service department is this busy and the owner hasn’t built an additional service department to handle the volume. I’m trading car in 100% due to service department owner hasn’t built an additional service department to handle the volume. I’m trading car in 100% due to service department More

by EBHYATT Verified Customer Verified Customer

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Professional and makes repairs in a timely manner. Keeps customer informed concerning repairs needed and went the vehicle is ready for pickup. Keeps customer informed concerning repairs needed and went the vehicle is ready for pickup. More

by MARK.SANFORD Verified Customer Verified Customer

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Brian Baker is a very courteous and professional rep. He made sure that my car got serviced correctly. I hope that he will be my service rep every time that I bring my car in for service. He made sure that my car got serviced correctly. I hope that he will be my service rep every time that I bring my car in for service. More

by TONYHX Verified Customer Verified Customer

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Brian Baker was phenomenal! He made what could have been a horrible experience with this dealership into a remarkably good one; he basically turned inexcusable treatment by ano He made what could have been a horrible experience with this dealership into a remarkably good one; he basically turned inexcusable treatment by another service advisor into an extraordinary pleasant outcome. My repairs were completed within an acceptable timeframe and successfully! More

by PETE.DALESSANREA Verified Customer Verified Customer

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Brian reminded me to use my service plans before I reached the warranty deadline. It saved me a lot of money. reached the warranty deadline. It saved me a lot of money. More

by DESOREMATHIS Verified Customer Verified Customer

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New to the brand and had an awful experience at another local dealership. The customer service with Brian here was a day/night experience. local dealership. The customer service with Brian here was a day/night experience. More

by martinijohnson Verified Customer Verified Customer

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