Brett Sopocy
Brett Sopocy at Greenway Kia West

Brett Sopocy

Service Advisor

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

4.6
95 Reviews
4.6

95 Reviews

Write a Review

95 Reviews of Brett Sopocy

October 14, 2025

Dealership Rating
Employee Rating

Every time that I pass by with any question they do such of gentle job. Great customer service and quick attention too. More

by Daniela Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Greenway Kia West responded

Thank you, Daniela, for the 5-star review! We’re delighted to hear that our team at Greenway Kia West in Orlando, FL consistently provides great customer service and quick attention whenever you visit. We truly appreciate your kind words and trust in our Kia service center near me! — Mark Foster, Service Manager · markfoster@greenwayauto.com

October 14, 2025

Dealership Rating
Employee Rating

Great,Great Great great job good job great job great great great job great great More

by LEON57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Greenway Kia West responded

Thank you, Leon, for the enthusiastic 5-star review! We’re so glad you had a great experience with our service department at Greenway Kia West in Orlando, FL. We appreciate your loyalty and look forward to continuing to provide excellent care for your Kia service needs! — Mark Foster, Service Manager · markfoster@greenwayauto.com

October 11, 2025

Dealership Rating
Employee Rating

The service was really nice. The guy that I worked with were at he was stopping.Let's see where he was very helpful.Very patient and it was overall experience I was impressed More

by jenkenndal680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Greenway Kia West responded

Thank you, Jen, for the 5-star review! We’re so glad to hear that our service team provided a helpful, patient, and impressive experience during your visit to Greenway Kia West in Orlando, FL. We appreciate your trust in our Kia service center and look forward to assisting you again! — Mark Foster, Service Manager · markfoster@greenwayauto.com

October 09, 2025

Dealership Rating
Employee Rating

Amabilidad del personal, mejoraron en los tiempos de servicio, ahora es más rápido, no realice una cita previa, sin embargo me atendieron, buen trabajo More

by jao108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Greenway Kia West responded

¡Hola! Muchísimas gracias por tu reseña y por confiar en Greenway Kia West. Nos alegra saber que nuestro equipo fue amable y que el tiempo de servicio fue más rápido en esta visita. Agradecemos mucho tu paciencia y tus comentarios, y esperamos verte pronto para tu próxima visita de mantenimiento. — Mark Foster, Gerente de Servicio markfoster@greenwayauto.com

October 08, 2025

Dealership Rating
Employee Rating

Brett was friendly, he made sure that I was well taken care of, and also displayed a well of knowledge. Great conversations, and great staff! More

by wcarlecia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Greenway Kia West responded

Hi, thank you for the wonderful feedback and for recognizing Brett and our team. We’re thrilled to hear you felt well cared for and enjoyed your experience with us. It’s great to know our staff made your visit both informative and comfortable — we truly appreciate your trust and look forward to assisting you again. — Mark Foster, Service Manager markfoster@greenwayauto.com

October 07, 2025

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Employee Rating

Brian was very kind and attended me promptly. He recommended the best service for my car and explained everything thoroughly. More

by yamilettedfrias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

Oct 10, 2025

Greenway Kia West responded

Hi Yamilette, thank you for sharing your experience and for your kind words about Brian! We’re so glad to hear he provided prompt, professional service and took the time to explain everything clearly. We truly appreciate your trust and look forward to helping you with your next maintenance visit. — Mark Foster, Service Manager markfoster@greenwayauto.com

October 07, 2025

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Employee Rating

I had my car towed in due to a flat tire. I ended up having two tires replaced and a balance & alignment done. The service center staff were very helpful to me in getting that done. More

by KISHA RHODEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

Oct 15, 2025

Greenway Kia West responded

Thank you, Kisha, for the 5-star review! We’re glad our service center team could help get your vehicle back on the road with new tires, balance, and alignment here at Greenway Kia West in Orlando, FL. We appreciate your trust and look forward to assisting you with your next Kia service visit! — Mark Foster, Service Manager · markfoster@greenwayauto.com

October 03, 2025

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Employee Rating

Terrible. Bad communication and slow service. Reactive instead of proactive. After having my car for 24+ hours, I didn’t receive a call with the updates. I had More

by derrickbuckleyjr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Charles Ward

Oct 10, 2025

Greenway Kia West responded

Hi Derrick, I sincerely apologize for the experience you described and understand how frustrating this must have been — especially given the delays, communication issues, and inconvenience it caused. This is not the level of service or responsiveness we expect from our team. I’d like the opportunity to personally review your repair visit and make this right. Please reach out to me directly at markfoster@greenwayauto.com , and I’ll ensure your concerns are addressed promptly and appropriately. — Mark Foster, Service Manager markfoster@greenwayauto.com

October 01, 2025

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Employee Rating

EXCELLENT SERVICE, FAST, RELIABLE, REMEMBERED MY NAME, VEHICLE WAS FIXED AHEAD OF TIME, GREAT PLACE More

by bodyshop16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2025

Greenway Kia West responded

Thank you for the fantastic 5-star review! We’re glad to hear our team delivered fast, reliable service and even finished your vehicle ahead of schedule. It’s always our goal to make every visit a great Kia service experience in Orlando. We look forward to helping you again! — Mark Foster, Service Manager

October 01, 2025

Dealership Rating
Employee Rating

Quick and simple. In and out with no issues for the oil change. 2 more words. More

by tvciii
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy

Oct 01, 2025

Greenway Kia West responded

Thank you for the 5-star review! We’re glad your Kia oil change in Orlando was quick and simple. We look forward to seeing you again for your next service. — Mark Foster, Service Manager

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