Brenda Rosas

Grand Prairie Ford responded

We are utterly delighted to hear about your wonderful experience with our team. It means so much to know that you found our staff to be helpful and that our vehicle selection met your needs. Your kind words about the great people here at Grand Prairie Ford truly brighten our day. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you with the same level of care in the future.

Grand Prairie Ford responded

We are delighted to hear about your positive experience with us! It's wonderful to know that your vehicle purchasing process was smooth and straightforward. Your recommendation means everything to us, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again for your future automotive needs at Grand Prairie Ford.

Grand Prairie Ford responded

Thank you so much for taking the time to share your experience. We are thrilled to hear that your first vehicle purchase was such a positive one. It means everything to us that our team took the time to walk you through each step and made you feel comfortable throughout the process. Your kind words about our friendly approach truly make our day. We appreciate you choosing Grand Prairie Ford and look forward to serving you for many years to come.

TrippleR responded

Bad tire and wheel passenger rear (been curbed) wheel will have to be replaced missing floor mats missing luggage hide shade mssing cargo net needs new wiper blades squeaking Rear tailight was busted no inspection on body (front bumper and rear bumper) lots of damage Torn armrest on both rear passenger seats holes in the back of the rear passenger seats trim missing on AC vents Forced to buy a warranty I did not clearly want in the finance department Sales manager was very ugly to me over the phone and told me just to return the vehicle with the busted tail light lens and no floor mats and torn seats.

Grand Prairie Ford responded

Thank you for sharing your wonderful experience with our team. We are thrilled to hear that you felt such a genuine connection and that our staff created a warm, welcoming atmosphere for you. It sounds like you experienced exactly the kind of caring, family-like environment we strive to provide every customer. Your kind words about feeling comfortable and having such a positive experience mean the world to us. We truly appreciate you taking the time to share your feedback and are so glad we could make your visit special.

Grand Prairie Ford responded

Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that you consider Grand Prairie Ford the top dealership in the DFW area. Your kind words mean so much to our entire team. We will make sure to pass along your praise to Brenda - she will be delighted to know how much you appreciate her dedication and expertise. We truly value customers like you and look forward to continuing to provide you with exceptional service in the future.

Grand Prairie Ford responded

Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that Brenda and Brandon delivered outstanding service during your visit. Your positive feedback about their customer care means so much to our team. We truly appreciate your trust and are excited to be your partner for all your vehicle maintenance needs moving forward. Your satisfaction is our priority, and we look forward to continuing to serve you with the same level of excellence you experienced.

Grand Prairie Ford responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that Brenda provided you with helpful service without being overly pushy during your vehicle purchase process. It sounds like she took the time to answer your questions thoroughly and respected your need to make a thoughtful decision by giving you the space you needed. We appreciate your recognition of her approach and are thrilled that you chose to come back and complete your purchase with us. Your feedback helps us continue to provide quality service to all our customers.