Brenda Nappi

Thank you, Miss Brenda for getting me in to get the recalls taken care of. recalls taken care of. More

Report | Print

Ms. Brenda and Tyler get 5 stars, but the dealership only gets 4. There's always room for improvement. I was greeted immediately and directed inside to the service department for my appointment. Ms. Brenda w gets 4. There's always room for improvement. I was greeted immediately and directed inside to the service department for my appointment. Ms. Brenda walked me through what I'd be in for today and went over some upcoming services that were recommended. The waiting area is stocked with coffee, water, and various snacks. Comfortable seating, TV, and plugs for your electronics if you need them. I was told it would take about an hour and a half, but they were finished in just under an hour. Awesome job. More

Report | Print

THE SERVICE DEPARTMENT PERSONNEL ARE FRENDLY AND EXTRMELY KNOWLEDGEABLE AND VERY HELPFUL WHEN PERFORMING YOUR REQUIRED SERVICE. THE SERIVICE ADVISOR KEEPS YOU UP TO DATE ON THE STATUS OF YOUR VEHICL EXTRMELY KNOWLEDGEABLE AND VERY HELPFUL WHEN PERFORMING YOUR REQUIRED SERVICE. THE SERIVICE ADVISOR KEEPS YOU UP TO DATE ON THE STATUS OF YOUR VEHICLE. THE SERVICE PERSONNEL ARE VERY PROFESSIONAL. More

Report | Print

The relationship with this dealership started off really really rocky but it's improved some really rocky but it's improved some More

Report | Print

Everyone was nice and even opened the door for me. Never had that happen anyway by far Never had that happen anyway by far More

Report | Print

Great customer service as always. Car was completed in a timely manner and got the free car wash. Car was completed in a timely manner and got the free car wash. More

Report | Print

Brenda at Kia autosport of Columbus is always so helpful. I would recommend all of my friends to visit and purchase a vehicle. I would recommend all of my friends to visit and purchase a vehicle. More

Report | Print

Excellent Customer Service from Service Advisor Brenda Nappi. Thank you Brenda for keeping me and my husband informed on the status of my vehicle repair. You are very friendly and knowledgeable. Thank you Nappi. Thank you Brenda for keeping me and my husband informed on the status of my vehicle repair. You are very friendly and knowledgeable. Thank you KIA for replacing my engine! More

Report | Print

Brenda is always helpful with any service issue I need taken care of. She is professional and friendly. taken care of. She is professional and friendly. More

Report | Print

The service was great and they helped with everything I needed! Miss Brenda went above and beyond to ensure I was taken care of needed! Miss Brenda went above and beyond to ensure I was taken care of More

Report | Print