My son and wife recently purchased a vehicle from Ashley and had an amazing experience. That was enough to convince me to stop by and chat about their current inventory. Over the next couple of days, Ashley arranged a test drive of several vehicles that fit my needs and were competitively priced. I really appreciated her no-pressure-just-helpful support in picking out a late model Ford Edge. A few days after the car was delivered I noticed a slight vibration in the steering. Within minutes Ashley arranged a service appointment and the problem was solved at no charge the next day. The team at Northway really looked after me, and my son! I would highly recommend Ashley to anyone seeking to purchase a new vehicle.
Thank you for the positive review of Breanne at Northway Ford!
Enjoy your new car!
May 29, 2019
"Friendly, helpful and amazing"
Ashley was so helpful! She knew it was my first time purchasing a vehicle and knew how hesitate I was being but she did everything she could to make sure I was comfortable.
I always come to this dealership for all my servicing and I’m happy to continue to do that so with my new vehicle. Everyone always make you feel so welcomed!
Thank you for your 5 star review! The Northway Ford Lincoln team would like to congratulate you on the purchase of your new vehicle. We are so glad to hear about your positive experience with Ashley. At Northway Ford Lincoln customer satisfaction is highly valued and prioritized. We look forward to serving you again and we hope you enjoy your new ride.
Best Regards from the Northway Ford Lincoln Family!
May 13, 2019
"Amazing service "
Being my first time purchasing a vehicle on my own, I was very nervous and Ashley went out of her way to make me feel comfortable and confident in the choice of vehicle I was making. Ashley was very accommodating of my schedule and worked with me to make sure everything went smooth. I love the vehicle I purchased from her and would recommend her to any of my friends looking to make a change. Thank you Ashley!
Also want to thank Breanne Croxon for recommending Ashley to me and helping me set everything up and making sure my pre purchase vehicle service went smooth!
Hi Cara! We are so pleased to hear about your excellent experience with Ashley at Northway Ford Lincoln. Thank you for sharing your positive review with us and we would like to thank you for choosing to support Northway Ford Lincoln. We hope you enjoy your new vehicle, Cara!
May 04, 2019
"Wasting my time"
I’ve been to this dealership three times for oil change service to my Shelby GT350 Mustang.
The second time they took 3 hours to do my oil change because they didn’t have enough of the 5w50 my car takes.
The third time was just the other day. They dumped the oil out of my car and then realized they did not have the proper oil filter on hand for my car. I now have to take my car back when they get around to finding the correct filter. I also reminded them to make sure they have enough oil.
I am definitely not happy with their service. I will be going to Cambridge next time. Too bad you lost a valuable customer.
Have bought and sold many cars and trucks over the years but for sure Northway Ford and all its employees made the process easy and painless. All staff are very professional and the dealership itself is very impressive!!
Hi there Escape Bob! We appreciate you're customer feedback on your recent experience with us, and thank you for choosing Northway Ford! We are pleased to hear that you had a great experience at Northway Ford! We hope you have a great day!!
November 27, 2018
"A trust worthy dealership."
This is the second vehicle I have purchased from Northway Ford. Service is very helpful and quick to find me an appointment time when needed. Ashley in sales if fantastic and have purchased 2 vehicles through her now. I can highly recommend Ashley as a sales representative.
Hi there TGND! We appreciate you taking the time to provide us with your recent customer experience, and thank you for choosing Northway Ford! We are pleased to hear that you had a great experience with our team Ashley! We hope you are enjoying your ride, and thank you for your continuous support!
Have a great day!
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